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March 2024 by Bobby Dotson
Had what I needed and more
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March 2024 by Freddy Dee
Excellent service. Best selection of boots for any occasion. Work boots and probably over 100 styles of "Cowboy" boots.Staff is extremely helpful and professional. There is no need to shop anywhere else.
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February 2024 by April Seger
Worse customer service ever! No one wants to assist you. They will make you wait even if you are returning something simple. It is embaressing how they treat you!
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January 2024 by Juan Gonzalez
This is the best boot barn location.(Gainesville). I have been shopping here for almost a year. I bought my 1st pair of boots here. I'm up to 15 lol. The environmental is very chill. If you need boots ask for Jerry. Jerry is extremely attentive to your boot needs. Please give that man a raise. They have a variety of brands, Ariat is my personal favorite .
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January 2024 by Bo Davis
Great store. More boots and clothes than you can imagine. I’ll definitely be back!
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January 2024 by Oliver Feigenbaum
Good staff
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December 2023 by Camden Thomas
Drove 30 miles to get out here for the nearest Boot Barn, just for them to have the wrong hours posted, they close at 9:00 currently, and other people were walking up to the closed store as well just to have to leave after a long drive..
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December 2023 by Russell Clark
Excellent selection of boots. Needs cheaper hats. Everyone isn't trying to look pretty, some of us need work apparel not show apparel. Was being helped with kids boots and he was called away to the registers, he should have told them he was with a customer or excused himself instead of just walking away.
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December 2023 by troy griffin
Boot Barn is just a Walmart for Western Wear. Cheaper prices on mass produced items. Nothing of quality anymore. Been here three times in three years hoping it would change I can see now that it won't. I'll not come back. Oh did I mention way overpriced on most items.
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December 2023 by Crystal Sides
I needed a work jacket so my son and I went in to check it out. I looked around and didn't see anything. I found a lady hanging mens work jackets. I asked her, "Do ya'll have womens work jackets?" She says no. So I asked Her so women don't work? She said, "Not here....That will be the last time I shop there. I believe that is just the stupidest thing I have ever heard. Women have been working a long time, Boot Barn. Where is the respect? It seems we're just here to look pretty to you guys. Not for working hard and making a living.
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October 2023 by Susan Clark
Great selection. Prices jumped way up in 2 weeks time on boots, not sure about other items. Friendly and very helpful people. They do need a bigger store.
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October 2023 by Paula Hamby
Great store I have bought many pairs of boots here and never disappointed.Yesterday they were busy busy.Very helpful and they know Boots.Horns up boots on Ga.
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August 2023 by Xiro
The most confusing layout for a building I’ve ever seen, no signs up anywhere saying where the entrance was, walked around the entire building, apparently the doors are on the opposite side of the parking and there’s no sign up anywhere saying where to go or anywhere saying hours, apparently they’re closed on a Monday but didn’t think to put up a sign saying so.
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July 2023 by Tangela Norman
Western store has everything you need clothes, boots, jewelry, boot cleaner, and boot stool. Staff member Axel and Omg, I forgot the young lady's name but definitely was helpful with assisting me to pick out the perfect boots for the Luke Comb concert. Whatever you need this store will have it for you woman or man.
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June 2023 by Cody Fulghum
Walked in looked for a minute, went to the front counter and spoke to Bryan. Told him what I was looking for and what I didn't want. He showed me what would get me the best performance and even explained to me how to waterproof the boots. Sold me the boots and mink oil. Had a pair of boots on I had bought 5 months ago and he exchanged them due to manufacturers defects. Bryan went above and beyond to assist me in my selection. I will definitely be buying my boots from Bryan at Boot Barn in Gainesville from now moving forward. Thank you sir for all of your help.