-
November 2023 by Tayyab Tahir
Claudia was amazing. She helped me timely and in a very professional way. I went there to change some details on my account and I was out it 15minutes. Need more people like her in the Banking!!
-
July 2023 by Angelia Griffin
VRU can be better. Unable to resolve banking issue
-
September 2022 by Alex Mears
Greg was a huge help, very professional and easy to chat with.
-
December 2021 by Blue Water
Terrible bank, corporate policies and rude tellers. We moved all our accounts to a credit union. Now to pay off the mortgage and we are done with Bank of America.
-
July 2021 by Na Jackson
Employees needs to a take customer service course. Very unprofessional and not helpful at all. Strongly thinking of moving my money into my credit union accounts at least I know it's well taking care of and customer service is always A1.
-
June 2021 by Ankit Patel
I walked in without appointment but didt had to wait not even 10 minute and I was been helped. Very great service and fast and easy. I will be coming here more.
-
June 2021 by Gaby Valencia
Slowest tellers, every single time I come it takes 15-20 min even if I’m 2nd in line, it’s the slowest service, the one close to Walmart is so much better
-
March 2021 by jonny lopez
Such an unprofessional environment. The employee that attended us seemed to be sick, he had a runny nose and was still working in the middle of a pandemic!!!
-
February 2021 by chris shuler
One star is too generous. The customer service is terrible and after waiting to speak to multiple people about a large deposit, the information I was given was totally incorrect. Worst bank I've dealt with by far. Taking my business elsewhere.
-
August 2019 by Mark Bella
This bank is never sufficiently staffed at teller windows. Even today when senior staff noticed the number of customers waiting no effort was made to expedite customer service. Waited in line for 10 minutes while one teller assisted customers. I was #4 in line and after 10 minutes had reached #2 in the que. Still no effort to add tellers to the front line. As you read BOA reviews the same theme of poor customer service is evident. BOA business practice obviously focus on profit not staffing and customer service.
-
July 2019 by Khosrow Parizi
I can not believe they start to charge monthly fee on checking account without any notification. Can not wait to close their stupid checking account after I get back from my summer vacation.
-
May 2019 by Rooster Sultan
The customer service at this location is awful!!
-
April 2019 by elchido maschido
Horrid customer service and attention. I made an appointment online only to end up with a fat zero...they dont take cash deposits for secure credit cards? I thought BOA was supposed to be THE Bank in the USA. ..so I took my money to Lanier credit union...suggest you do same. DONT TORTURE YOURSELF!!! TAKE YOUR MONEY AND BUSINESS ELSEWHERE. And I had made an appointment..and banker was late!!
-
April 2019 by Danuta Stann
They need more than one person in customer service.
-
July 2018 by Aransa Hernandez
Horrible experience!
