-
November 2023 by Scott Mason
I have visited Autrys ace since it opened. Never had a bad experience. Helpful people!
-
November 2023 by Sarah Brooks
I always find exactly what I need and some :) plus the staff is great
-
September 2023 by Jim Mitchell
They are always great when I need things, but they have had my mower for four weeks. I brought it in for an oil change and to have blade sharpened.
-
August 2023 by Brian Sondergaard
David and the whole gang at Autry’s are always super helpful. Having this place so conveniently located is incredibly valuable. They almost always have what I need, including a great selection of hardware, paints, and garden supplies. This particular location has a handy section with gifts, and we’ve many times found just the right something for a birthday or other occasion.
-
August 2023 by Marvin hall
Autrys always has a great selection of items to look at for whatever you may need. Store is very well maintained and clean. The staff is also super friendly! I've been to a closer Ace where every minute or 2 someone is asking, "Can I help you?" Over & over again, even when you tell them you know where the item is.
-
August 2023 by Not “chevanger” Availible
New owners are making this place better. Some great products offered at fair pricing. They do have a bit of a struggle at opening though.
-
June 2023 by Paul Youngblood
Got me to the location with no surprises and gave me enough notice to easily make each turn.
-
June 2023 by Sandra Sears
I love Ace Hardware! They carry some hard to find items not usually found at the big box stores. Customer service is usually better also.
-
June 2023 by Ken Leach
Great staff, as always.Very knowledgeable and helpful
-
May 2023 by Nikki Carpenter
My husband came in on Saturday to purchase a large quantity of pine straw . While he was there, The manager continued to mention that if my husband purchased the amount he was wanting , that the manager wouldn’t have enough to buy for himself. The manager seemed to act like my husband making a large purchase was inconvenient to his personal plans. Then, while trying to check out my husband tried to use a valid coupon we received as an ace reward member. The manager said he would be unable to accept the coupon as he wouldn’t make a profit off the sale if he were to accept the coupon . The coupon did not have any exclusions or limitations written on it. Autrys hardware did not earn our business. In the future, we will take it somewhere else.
-
April 2023 by Woody Brown
I initially had a frustrating experience that would've prompted a low star rating...but, the owner and staff made it a 5-star even despite the circumstances.In short - an item I wanted showed "in stock" on the ACE website so I placed the order but, when I called to check on the status of when I could pick up the tool, they let me know it wasn't actually in stock.Not being able to get the tool you need when you need it, is frustrating as heck!I know it isn't their fault - but, that doesn't change the end result which is I need that tool today.As I was on the phone we somehow got disconnected.Less than a minute later the owner himself called me back and made sure I was able to cancel the order and apologized for the confusion via the website.A small customer service detail like that means all the world to me.Other hardware stores that are "big box" would have never called me back, they would have waited for me to call them.My frustrations dissipated immediately.Yes - I still don't have that darn tool - but, ultimately they gained a new fan/customer because of how they handled it!
-
April 2023 by David Hoopaugh
I went in to get several things, walked up the isles twice and the staff just stood at the front chatting. When I asked where something was, I was told "over there" and pointed to one side of the store. Will go to Home Depot from now on!!!!
-
April 2023 by Loretta Miles
Very nice and clean friendly staff had everything we needed
-
April 2023 by David G.
I am currently not steady on my feet due to a recent car accident. I entered this store to purchase something and a fairly big dog ran up to me and jumped on me, knocking the wind out of me and nearly making me fall. I had a terrifying moment and when I mentioned this to the lady at the register, all she said was that the dog does this sometimes. I am appalled that this happened and could happen again, especially with someone with a disability or an elderly person. It is a matter of time before someone gets knocked down.
-
March 2023 by Jay Jones
Very pleasant experience. Bo was very nice professional and accommodating. Very thoughtful and conversational as if we've been long life friends. The owner was as well. He came out personally and checked on a minor issue, shaked my hand and thanked me for using is place of business (establishment). We need more small business owners with his disposition because it's contagious. Thanks for the experience! Jay
