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January 2024 by Sean Natusch
The gentleman who helped me is great
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January 2024 by Marc Forman
Gina and Roxanne were extremely helpful, knowledgeable and provided excellent customer service earlier today, they know how to make a customer feel appreciated. They are both assets to your operation. Management should recognize there excellent attitudes because employees like that are not easy to come by these days.
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January 2024 by Robert Pharr
Roxanne was great, took the time to help me with what I needed.
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December 2023 by Sunny Phanom
Roxanne was soo helpful she had a battery change in less then 7 minutes. Please come see her. Her attitude towards me is soo pleasant
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August 2023 by Jared Wazny
Visited the Thompson Bridge Gainesville store earlier today. One of the associates Chris M. Went above and beyond to help me. Even with a hot engine he jumped in and replaced a PCV valve hose that was leaking, and got me the rest of the parts I needed. It's a breath of fresh air to see an associate go out of his way to help like that and actually care about his customers.
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May 2023 by Mary Williams
They helped me change the battery in my key fob.The staff is always so helpful.
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May 2023 by Anthony Johnson
Roxanne and Bobby are the best!! Roxanne facilitated a warranty swap with $0 out of pocket cost. Bobby assisted with the actual swap/installation. Totally couldn’t have done it without their help! Couldn’t ask for a better customer experience! 10/10 Recommend
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May 2023 by Blue Ranger
Bobby was extremely helpful and the entire staff was so friendly. The store does not look dirty or unorganized at all and everything looks to be in place and easy to find
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April 2023 by Ryan Y
Bobby was extremely helpful and the entire staff was so friendly. The store does not look dirty or unorganized at all and everything looks to be in place and easy to find
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February 2023 by karlin Goodwin
Still the best placeStaff there is very knowledgeable
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December 2022 by Rhonda Smith
I shop at AutoZone all the time for all kinds of things every car I've ever had for the last 15 years I've been going to AutoZone for parts whatever it is I might need whether it's a battery or a gas can or a fuse or a starter or whatever that's where I shop
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November 2022 by jerry doneDIDit
Went in around 10:00 sunday 11/6/22 to simply get 2 foot of any kind of rubber hose. Normally they have multiple sizes sold by the foot. I was instantly told "sorry we are completely out of any type/size of rubber hose...just empty spools" i get the feeling they just didn't want to help me. I think I interrupted some night before drama they had after work. There's a guy named Jeremy at this location that is awesome and helpful,but they need to clean house with all other employees at this location as they're useless. Maybe they need self checkout kiosk where customers can look up and go find their own parts. Most of these employees know nothing about cars and are just button pushing parts looker uppers which anyone can do on their own online. Only difference is the useless employees care nothing about a customers time,and gas wasted,and will straight out lie to you if faced with a question they dont know,and they know nothing unless its on the computer screen in front of them. I went up the other street to O'Reillys literally had the hose cut and in my hand in 7 minutes.
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October 2022 by Brad Majors
Employees were yelling at each other when I walked in. Then one of them tries to help me but had a dramatic reaction to everything I said and was clearly flustered. I ended up grabbing my belt out of his hands and walked out and went down the road to the much calmer store O’Reilly’s.
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October 2022 by Azrial Archangel
Time and money wasted due to their on-inventory being incorrect. They do not even have space is on the shelves for products they claim to have in stock exclamation point I drove 30 minutes and rush hour traffic, for nothing.
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September 2022 by Donna Tincher
Very helpful and polite customer service. Prices reasonable compared to other places carrying similar products. Better quality compared to some other places similar product.