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February 2024 by Lissette Milton
The manager Ashton and the CSR Salvador were very professional, knowledgeable and very pleasant to deal with. Great people.
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February 2024 by Abiezer Moyet
After not upgrading my phone in over 7 years, I really needed some hand holding and guidance on what products were available. Althea provided the level of assistance I needed and I walked out of the store with a great new phone and feeling confident about my decision. Great location, engaging staff!!
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January 2024 by T.Hannah
Everyone that worked in the store today was so attentive to their customers! All staff was so kind, patient, and professional! They really know how to take care of the customers at this location! Definitely recommend this location over the other Gainesville location(s).
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January 2024 by Nanette Presnell
A very good experience purchasing a new phone and watch. Appreciated the help and knowledge of all questions asked.
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January 2024 by Enrique Angulo
I congratulate you for the kind attention you offer to customers, it is nice to see that professionalism.
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December 2023 by Tommy Dimattina
Went in to make an insurance claim on my phone, not even to buy anything. Althea helped me and she was AMAZING. I've been to a lot of AT&T stores and her customer service was far and away better than any of them. Thank you so much for your help Althea. You were incredible
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November 2023 by Bryce Balke
Salvador is a one man team at this store. Unfortunately this store is pretty understaffed but he keeps a cool head the entire time helping everyone in a timely manner, sometimes even helping 2-3 people at once. Pretty impressive.
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October 2023 by Angel Turner
I called this store Saturday and ordered the new iPhone 15 plus in pink. Fast forward 3 days later still no phone. UPS states that they never received it and AT&T states that they shipped it. When I called this store for help I was hung up on repeatedly and when someone finally did pick up the phone they transferred me to the customer service line without saying a word. Definitely don’t come to this location if you want good customer service. I’m not out $80 and no new phone.
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October 2023 by Jessica Canupp
When you go here ask for Kevin, he is the manager of this store, and hes great!! This man is by far one of the most helpful and intelligent agents I have ever dealt with! He is so knowledgeable and so helpful!
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October 2023 by Carrie Cash
Manny was extremely helpful. Although he is new he was knowledgeable and answered all our questions. If he didn't know he wasn't afraid to ask.
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September 2023 by Wendy Costello
This ATT store is the best- the sales agents were all so pleasant and professional but Anthony was the very best. I couldn’t have asked for better service. He explained all my options, very professional and knowledgeable. Thank you Anthony! And they actually have inventory- two other stores I tried did not.if you need a new phone go see ANTHONY!
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September 2023 by SERGIO ROMERO
Happy Daughter she has her new tablet. Thanks Kevin your the best! I also switched 2 phones that I had with boost mobile. These phones were my childrens but now we changed them to att. I guess you can say we're a att family. Happy with the fast and rapidly service and lots of savings.
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August 2023 by Michael OReilly
Salvador, the salesperson that took care of me went above and beyond the normal routine by showing me the features and teaching me more than needed too. And I just wanted to show my appreciation by how much he helped me out today.
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August 2023 by LED
Went in there to help my mother in law try to upgrade her phone today and the manger from this place was just an amazing person and made us feel very welcomed in their facility.
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July 2023 by Robin Dickson
Been in this store a few times recently and everyone has been really nice and helpful, especially Salavador was super niceand very helpful. Give him rase!
