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December 2023 by Michael Browning
Used Hines on the recommendation of family that have used them for years and was extremely disapppinted. Keith and crew had my vehicle for three weeks with no updates... I tried to give the shop the benefit of the doubt because of the holidays, but when I called at the end of three weeks I was told he was waiting on parts for another vehicle which backed things up, yet when I helped drop off a friend's truck it was miraculously fixed in three days. Total miscommunication on Hines part, and if the shop had been honest up front I could have paid someone else to complete repairs in a timely manner.
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August 2023 by Greyson Rogers
would give 0 stars if i could they cant make simple repairs like a starter
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May 2023 by Robby Gibbs
I called for information on their services for a friend. I have heard many good things about this business.
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January 2023 by Donna Martin
This is the best place I have ever had work done on our vehicles . The owner Kieth Hines really knows what he is doing in the auto Business. His knowledge is very impressing! He has always worked on the vehicle that I have been driving for 9 yrs. Thank you Hines auto for everything! May God bless this company in so many ways , that it will be over flowing with work !
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January 2023 by Anthony Carlson
Very knowledgeable
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October 2022 by Patty Collins
Great machanic. BUT, owner is on the arrogant side and needs more help. Fort valley doesn't have a great employee pool, but come on. Be an owner and manage you business.
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October 2022 by Caz Skinner
The absolut best around!Services: Steering & suspension repair
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October 2022 by Chuck Wright
Good folk and good mechanics
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October 2022 by Sherita Redding
It was a great experience
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October 2021 by Sherthea Jackson
Did a decent job but he was entirely too booked. Went by Thursday was told I could drop my car off Tuesday. Went and rented a car for vacation after returning back 2 days later my car was still parked untouched. Told me he would replace a ball joint instead of a control arm which would be cheaper amd quicker but Saturday comes and my car still wasn't done. Didn't get my car back until Tuesday and was out of almost 1000 dollars including the rental and the repair even after discounts on both ends(rental services and repair.) I was referred by someone with multiple vehicles so they weren't inconvenienced as I was. Though their customer service was fine, I'll just pay an extra 1-200 elsewhere to ensure I get my car back in the same day or at least the same week.
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October 2021 by Morris Sanders
Great quality mechanics and they stand behind there work
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October 2020 by J Smith
Keith and his crew are awesome. Honest and fair pricing. Trust them for all my mechanical needs.
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October 2020 by Magnolia Walker
Honest and excellent service. He goes above and beyond.
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October 2020 by William Mccard
The Crew at Hines Automotive are very professional and well Experienced.
