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March 2023 by Scott H.
Generally like this store. But do not ever order an appliance to be delivered by their hokey delivery service. Had to block an airbnb off from being rented 3 times so far because they tell me its going to be delivered and then at the very end of the day, after altering my schedule and losing money, they simply don't show up. After 7pm, I'm told it will be Monday. Its on the truck, its been on the truck all day but 3 reschedules now and still no appliances. It seems like they really don't care at all.
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December 2022 by Bob W.
Worst customer service I've ever experienced. After delivery of a severely damaged appliance I called the store to speak with a manager. Was told he was busy but would call in 20 minutes. An hour later I called back and the chippy gal with a bad attitude told me the manager wasn't available. I asked to speak with an assistant manager, then was put on hold and hung up on. Tried a third time to call and no one picked up. Fourth time got the same rude CSR who tried to give me more attitude. I finally was fed up and called corporate and canceled my entire $2700 order. Won't ever shop at another HD.
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July 2022 by Hastings Leonard
Bobby in tool rental/repair is awesome. Hope Home Depot pays him the big bucks.
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March 2022 by Grace P.
My husband and I had been searching for a particular outside door that was only in-stock at a few local Home Depots. The other ones in the area were scratched, so we were desperate that this one would have the correct one. It was about to storm that night so we had to be quick. The sales professional, Jacob, helped us out so much! He took his time and retrieved the door for us without a scratch. We now love our new door. We also had a gentleman help load it for us. Thank you!!
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December 2021 by Vladmir T.
Great Home Depot! The older gentleman in the paint department is great! Knowledgeable and professional with some good friendly personality too! The pro desk here always gets you taken care of no matter how busy they are. Both of the main girls and the 2 guys here are all great. The guy in electrical always has good advice for what you need and helps find things! The girl from Colorado at the returns/service desk is always great to work with and friendly! All in also this is one of the best Home Depot locations I have used ever! Thanks everybody for the good service!
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November 2021 by Dina M Chirchirillo-Hanson
You guys suck! Went on the website and ordered something, the website said there were 21 in stock. 45 minutes later my order got canceled because the item was out of stock. So there's noone in the store who is in charge of inventory? This happens all the time......Ill stick with Lowe's
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August 2021 by Rhonda Johnson Lively
I bought windows through Home Depot installment project. They left a window incomplete. It will not close correctly. Left one window uninstAlled. Still has not replaced the slider screen. They shipped a wrong screen. I would NOT recommend. I called the fort o manager, called the project manager, placed a complaint online, and filed a complaint. Yet I still can’t get the correct screen or the window fixed. Terrible organization and management of projects!!! Pictured is the latch that will not work correctly. The missing screen and the screen they shipped. Don’t fit. Keeping in mind that foe three months they couldn’t get the window replaced that they ordered wrong!
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May 2021 by C Reeves
Bobby was awesome both times I rented equipment to get my garden ready. Easy process from start to finish!
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April 2021 by Diane Foster Collins
Customer service is totally awesome
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April 2021 by Jennifer V.
Not only is there plant selection bear and basic but their bathroom is worse than Walmart! An employee Walked into the bathroom at the exact same time I did; she opened a stall and said "oh no" and turned around and walked out without using the bathroom. I thought maybe she was coming back to clean it up, but no. Attached are some photos.
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November 2020 by Joe C.
I typically don't write reviews on big box stores or nationally known franchises, but in this case I am based on the help from one of the employees, Ken. First,I never expect quality customer service (when walking around in the store) at HD or Lowes; they are too big and never have enough employees on the floor to handle all the customer support. You can walk aimlessly for a long time until you find someone who works there to ask for help. You usually have to catch them as they move through the store. I am making an exception and writing this review only because of Ken, who did not work in appliances but went out of his way to help me. He took me to the mini fridge section and spent a lot of time helping me find what I needed. THANKS Ken. I don't know why these big box stores don't have electronic stations throughout the store where you can just type in what you are looking for and gives you the location and maybe if it is in stock (i.e. for bigger items).
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October 2020 by Michael Campbell
Picked up an order at Curb-Side pick-up. Went Very smooth and awesome and knowledge Associate brought out our order!!!
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September 2020 by Derion Matthews
It's a great place for owners who love to buy things brand new , otherwise if u prefer used product , with affordable pricing? You should choose the magnificent Habitat Restore
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April 2020 by Judi Maupin
Everyone is really helpful I’ve been getting a lot of stuff together for projects the staff is knowledgeable and friendly and willing to help. Another great thing is if you don’t want to ask for help you can always use the app or the website will tell you where everything is located.
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April 2020 by John Young
Helped me with my house flip
