The O'Reilly Auto Parts store in Fort Oglethorpe provides parts, tools, and accessories along with services like free battery and Check Engine light testing, wiper installation, and a Loaner Tool program. Reviews consistently highlight exceptional customer service. Staff members are described as always eager to help, going above and beyond, and providing perfect, respectful, and kind service. They are noted as very knowledgeable parts specialists who are determined to solve problems, often researching to find correct parts even if not in stock and directing customers to nearby locations. Customers report receiving instant, helpful assistance with options and opinions, leading to quick transactions. The experience is frequently summarized as great service and customer service at its finest, with many expressing gratitude for the staff's helpful assistance in getting their vehicles back on the road.
My husband has been seeing Nate and Becky for years at O’Reilly’s. They’ve always helped with our needs. If they don’t have what he needs they always order it and it’ll usually be here the next morning. They are always super helpful!
May 2025
The new manager Becky was fantastic! She helped save the day for me!
May 2025
Nate is always eager to help in any way possible. He goes above and beyond every time I walk in the door or call. Ft O is blessed with a group of very knowledgeable parts specialists at this store!