Cell Phone Stores in Fort Oglethorpe, GA

“Stopped in yesterday when my outgoing texts quit working for about half my contacts, they were busy but was still pretty quickly greeted and put in the queue for service. After about 20mins, Becky came to my rescue. She tried 3-4 different ways to fix the issue to no avail, then noticed that I was still on a physical SIM card and had it swapped to eSIM. She said to give it a couple hours for the system to update with the change and BOOM! Problem solved! Who would've ever thought that dropping your phone a million times could lead to such a weird issue like that but Becky got me fixed. Thanks again ?”

“I’m sharing my experience at this particular location because of the great customer service displayed on 2 different occasions! I Have an 80 year old friend with an android phone and I use an IPhone so I’m not familiar with his phone but he needed help and we went and a sales associate named Noah was able to address his problem immediately. That was several weeks ago, well today my friend called and needed to email a photo to one of his friends and of course not being familiar or technological savvy enough to do it with his phone we went to Cricket on Battlefield Pkwy. again and Noah wasn’t there but young man named David was and he went above and beyond what I would’ve expected from a sales associate/support guy. I know for a fact that when I need a new iPhone I will certainly get a price quote from Cricket on Battlefield Pkwy. Both Noah and David were very knowledgeable and above all HELPFUL! Way to go guys, that’s a great way to expand Cricket’s customer base ‼️??”

“I just wanted to say that Cameron did a phenomenal job helping my wife and I in our recent visit. He was extremely professional and helpful in all areas of our visit. My wife and I wanted to thank him for his professionalism, sincerely.”

“If you need their help they do you right going for a master reset and they can get all my important information back I'm taking 5 cells to be rest through master settings where I've been dealing with this old girl who put herself and few others as my devices and they are deleting what I have so I need them to make out statements about them all they've guaranteed to get it all back and fix it where there's no sharing or anyone who can do this to someone hopefully I'll have enough to get an arrest on all of them then I can laugh at there bullshit”

“Went in to get a new phone bc my old phone was a p.o.s. Kiera was so professional and polite. She really made our experience a nice one. She was extremely helpful and very knowledgeable. She was kind enough to transfer my contacts. Even though she had to do one at a time. All 240 of them. Thanks Kiera. I hope i spelled ur name correctly. Great customer service. Couldnt be happier.”

“Poor store policies made it unnecessarily difficult to pick up a phone I had already purchased, even though I had the order receipt. The process was frustrating and overcomplicated for no good reason.

The lady that helped me though was very kind and helpful.”