10AM - 8PM
1134 Battlefield Pkwy, Fort Oglethorpe“The best AT&T experience I've had and I've been with AT&T since they were Cingular Wireless. Kennedy asked what I needed. I said, "upgrade two phones, add a line for a watch and remove a tablet line that hasn't been used in 3 years." She responds, "I can upgrade both and add the watch, but the line you have to call AT&T." No run around, no difficulty, just matter-of-fact. Love it. Called and had taken off when I returned home. I just turned in the two previous phones today and thanked her again. I requested the auto-add of NextUp be removed while I was turning in phones. She let me know you can only do that through the app or calling. Store and Kennedy are great. AT&T still up to their nickel and dime schemes. Make sure you check what's auto-added to your account and take care of it timely. It's a hassle every time I have to change something on my plan and has been for decades. That is the world we live in as SaaS and the spinoffs are pushed into every aspect of our lives until Corporatism disguised as Capitalism finally collapses. Go see Kennedy and her team if you want a no frills smooth customer experience.”
“Repaired my phone quickly and professionally. Would not have gotten a replacement phone had I been aware of this company. Would highly recommend. If your phone is not working propetly, I would recommend Oops before making new purchase.”
9AM - 8PM
4414 TN-58, Chattanooga“I recently had the pleasure of interacting with Chris, an outstanding employee at Verizon Wireless, across multiple locations including Highway 58, Dayton Blvd, Brainerd Rd, Dunlap, and Dayton. I am compelled to share my exceptional experience and commend Chris for his exemplary service.From the moment I walked into the Verizon Wireless store on Highway 58, Chris greeted me with a warm and friendly demeanor. His knowledge of the products and services offered by Verizon was truly impressive. Chris took the time to patiently answer all my questions, providing detailed explanations and ensuring that I had a clear understanding of the various options available.In addition to his technical expertise, Chris stands out for his patience, courtesy, and willingness to go the extra mile. Whether assisting with device configurations, explaining billing details, or recommending the latest products, Chris's professionalism and dedication to customer satisfaction shine brightly.Verizon Wireless is fortunate to have such a dedicated and customer-focused employee like Chris. He not only exceeded my expectations but also left a lasting positive impression. I highly recommend Chris to anyone seeking an exceptional customer service experience at Verizon Wireless. His commitment to excellence is truly commendable, and I look forward to future interactions with him at any of the mentioned locations.If you are thinking about switch carriers or upgrading your service Chris is the go to.”
“I've been coming to Maggie for years because she always takes great care of me and makes sure I don't lose anything on my transfers! I would give her a hundred stars if I could!”
“I want to give a shout out to Katie for making a terrible situation turn out incredible!! I was out of town and due to a Verizon error had lost service. She was patient and understanding with me. Katie didn't stop pushing for me until we got a rep that understood my needs and helped me! Thank you again Ms. Katie!! You truly are amazing!!!”
“Very Professional, Knowledgeable & Affordable Phone Repair Technician known since he first opened his business and he’s never failed me. He’s even came to me when my car was broke down and fixed my phone in less than 10 mins & saved the day! Would never go anywhere else but here to fix all my apple devices.”
8AM - 10PM
5312 Ringgold Rd, Chattanooga“(Translated by Google) Excellent place to buy Mexican products, thank you for your kind attention(Original)Excelente lugar para comprar productos mexicanos, gracias por su amable atención”
“This location had a very good cellphone case, after Walmart, Boost, and Verizon did not carry one for my model. The price was also surprising low. It made my day! Glad to find one locally, instead of buying online.”
10AM - 7PM
1901 E Main St, Chattanooga“Good Evening o whom this may concern. My name is Cheralene Patterson and am texting I to talk about the awesome job Mr Q that works at your main street store. He is a one in a MILLION. Store manager he's very nice and very helpful about thi ngs concerning the phone,I pray you all find more people like him in your other dtores.may you all have a Bless ????and awesome day.”
9AM - 8PM
5250-D Brainerd Rd, Chattanooga“So happy with Tracy and her boss David. Dashia helped too! It’s been a long time since I’ve walked into a business and see all the employees work together. It makes you want to come back. I’m definitely letting my friends know! Thank you!!I’m so great full for the service we got! Thank you!!”
“Christian was very professional and exhibited a superb level of customer service and support over and beyond what you would expect from a Manager. His staff, specifically Jack, was very knowledgeable and helpful as well. Kudos to this flagship store!”
10AM - 7PM
7474 Nashville St, Ringgold“This store has definitely improved I went in after work to get some things I needed and Lana went above and beyond to make sure I was taken care of before I walked out definitely a great addition to the store thanks for your help”
10AM - 7PM
400 N Market St, Chattanooga“Josh was super helpful in giving me information about the new phones and new phone features, and had my pre-order for my device upgrade settled in minutes.Once the phone arrived, manager Nick was gracious and even stayed behind late after closing to help me transfer over all my data and settings, and got me out of the door with my new phone working great.Fantastic store and staff, helpful and friendly people!”
9AM - 8PM
6219 Lee Hwy Ste 1, Chattanooga“i would like to commend Daniel and also Quintin today for going above and beyond the level of Customer Service. They were very kind and helpful. I have been to this store a few times and have been very impressed with the attentiveness-friendliness of also the other employees with customers.. I have used a couple of other carriers in the past years and all I can say is this Cricket store has topped them all when it comes to customer service.. i want to thank you again for all your help. i so appreciate you.”
“SAMSNTHA (DISTRICT MANAGER) Did the most Tomales sure I was taken care of. She stayed over an hour(after closing hours,) to make sure I made service(mo fault of metro) Thanks so much Samantha. Stephanie ❤️”
“I’m sharing my experience at this particular location because of the great customer service displayed on 2 different occasions! I Have an 80 year old friend with an android phone and I use an IPhone so I’m not familiar with his phone but he needed help and we went and a sales associate named Noah was able to address his problem immediately. That was several weeks ago, well today my friend called and needed to email a photo to one of his friends and of course not being familiar or technological savvy enough to do it with his phone we went to Cricket on Battlefield Pkwy. again and Noah wasn’t there but young man named David was and he went above and beyond what I would’ve expected from a sales associate/support guy. I know for a fact that when I need a new iPhone I will certainly get a price quote from Cricket on Battlefield Pkwy. Both Noah and David were very knowledgeable and above all HELPFUL! Way to go guys, that’s a great way to expand Cricket’s customer base ‼️??”