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“Awesome customer service, friendly & very courteous. The blond young man made my day after I had been rudely treated at the foreign operated UPS store located off Columbia Rd located in Kroger's parking lot. They told me they couldn't mail my item only to go to this location off Washington Rd in Kroger's parking lot and get it shipped. This the best store I know of.”
8:30AM - 6:30PM
4115 Columbia Rd #5, Martinez
Shipping Centers
“I mostly come here for my Amazon returns. Every time, the man who runs the store is extremely helpful and friendly. I’m always in and out very quickly and if I ever have an issue with the app or one of my returns, they have been able to work it out. This is the only place I go for my shipments and returns now because it’s so hassle free and convenient.”
“They were closing very soon and I had to fax over 50 pages and ship them as well. I was a hot mess because everything was so last minute. The gentleman was so gracious and calm in helping me out to meet the deadline and I'm so grateful for that. He was extremely helpful and knowledgeable and even gave me a military discount which saved me over $20!!! I'm very satisfied with the top notch service I received tonight and highly recommend this store!”
“Needed to print some custom cardstock and Asha was a wonderful help! Knowledgeable, professional and helped me get everything printed and cut to size in under 30min.”
“Great store for office and work supplies, ranging from classroom necessities to computing equipment and devices. Also has a UPS station inside the store for sending packages as well as processing Amazon returns. The young man who went by Malik at the UPS station was especially courteous and outgoing to me, as well to other customers. He was quick to assist me with my Amazon return and provided great customer service that is not common nowadays.”
“2023-03: Super easy drop off experience. Walked in a FedEx Ground package ready to be shipped on a Tuesday afternoon, was helped immediately, package was scanned in front of me and I had a confirmation text immediately.”
“Jalen Pope is an EXCELLENT worker at Staples!!! He displayed EXCEPTIONAL CUSTOMER SERVICE SKILLS on Tuesday July 25, 2023. I needed business cards and he patiently explained my options and helped me set up the screen.....Very courteous as he juggled several customers. I was completely satisfied and called manager to express my gratitude !!!!!!”
“Exceptional Service and Efficiency!
I recently visited the FedEx Office Print & Ship Center on Robert C. Daniel Jr. Parkway and was thoroughly impressed with the experience. From the moment I walked in, the staff was friendly and eager to assist.
I needed some important documents printed and bound on a tight deadline. The team here handled my request with remarkable efficiency and professionalism. They provided excellent suggestions on paper quality and binding options, ensuring my documents looked top-notch.
The store is clean, well-organized, and equipped with all the tools you might need for printing, copying, and shipping. I also appreciate the convenient self-service options for quick tasks. The shipping process was seamless, with staff making sure my package was securely packed and labeled correctly.
Overall, the level of customer service at this location is outstanding. They truly go above and beyond to make sure your needs are met promptly and accurately. Whether you need printing services, shipping, or office supplies, this FedEx Office is the place to go in Augusta. Highly recommend!”
“I wanna give a huge shoutout to the Fed Ex driver Moses. He is always so nice. He always talks to my mom and asks how she’s doing and never stops smiling. Fed Ex needs to give this man a raise. And his mama deserves a huge hug because she raised a great young man. He always makes sure to put a smile on my mamas face and with recent events of what’s going on he has went above and beyond for her in every way he can. We appreciate you Moses!!”
“I was refused service at the UPS Store since I was trying to ship a scope mount (firearm accessory). The girl behind the counter at 12:00ish on 12/09/2022 was cheerful, friendly, and very helpful. She was a pleasure to do business with.”
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“The manager Kathia helped me send 13 individual packages across the world and was extremely helpful during rhe process. She was not annoyed nor did she rush me. Great customer service”