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“Friendly helpfull staff . Good ole fashion service just like it used to be ...enjoy everytime I go in thier brings me back to a time when people wanted to treat customers like they care ...and they do !”
“I was looking for staples and a drill bit. The employee went to the car with me to make sure I was getting the right bit. He showed me I didn't need the bit for the project. He was right, kind and knowable.I am grateful there are people in this world who still have intergity and take time to go the extra mile.”
“Neat place. Had all sorts of things I would not expect from a hardware store, like the various canned and jarred foods. Would rather come here than home depot because the workers are friendly, knowledgeable, and have way better customer service.”
“We (Total Building Services) have been doing business with Johnstone for a good while now and the service is excellent! These guys really know their stuff and everyone is friendly and helpful. They will go out of their way to get you what you need, when you need it. I would definitely recommend them!”
“This shop is like a Mom and Pop shop. The family oriented place sales hardware, home decor signs, and other house DIY gadgets. Pretty dope I say the least. The sales lady Trish is super helpful and friendly. I recommend asking her for help. This visit I rented a U-Haul and I might add this was the first time I ever been in a really clean, up kept U-Haul truck. I normally rent through Penske but they weren’t near my area.”
“Great store! (One of my favorites) I am so glad they built one nearer to me. The store was great, clean, and great staff. The only issue is the cashier was a little pushy for me joining the Member's Club. I go in now with family or friends, and they handle it for me. (I'm not very good with confrontation)”
“The location on St Mary's road provided the best customer experience ever for small hardware stores. The customer service representative went over and beyond helping me locate the exact hose washer. We tried several for a match but had no success. He didn't give up and kept searching. After a tireless effort, he finally located a match. Sir, I'm sorry for not getting your name, but if you read this review, this Kudos is for you! Thank you very much for all you do.”
“Mrs. Nora McCrary is why I am leaving a 5 star review. She was very helpful in explaining on how to paint my kitchen cabinets and also showed me all the supplies I needed. . The prices are great also. I actually spent less than I would at Home Depot or Lowe’s on the products I purchased. I also found a small product that I couldn’t find anywhere else for my folding doors. It’s great to have a local hardware store with kind and knowledgeable people. I will definitely go here now rather than the big stores.”
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“I greatly appreciate the atmosphere in the store. As soon as you walk in your greeted and they begin to help you on the spot. They definitely top every hardware store I've been in. As I was leaving I noticed they had dog leashes, collars, and harnesses. Glad I seen that. I know where I will be replacing my dogs harness that mysteriously went missing. Thank you Dan's for being an outstanding business for the community.”