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December 2023 by Tim Brokke
My family and I got stranded in Forsyth on our way to Florida for a family vacation. We took our vehicle to Watts, and they took time the next morning to look at my vehicle. The only reason I am giving them a 2-star rather than 1-star rating is the fact that they did look at it the morning we brought it in.However, they ended up charging us over $600 to replace an oil pressure sensor that other reputable garages/dealerships charge $300 to replace. Undoubtedly, they gouged us knowing that we were desperate. Because of our being stuck in the middle of nowhere GA, and the need to make our way to FL to salvage what was left of our trip, we had no other choice. I would highly recommend NOT taking your vehicles to Watts Service Center.
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December 2023 by Connor Bateman
Don’t know who you’re referring to, but it’s “were” not “we’re.”
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August 2023 by Kim R.
We broke down due to a dead battery and they got us in and changed us right away. Seriously saved us! Everyone else in the area was saying they couldn't get us in for a week. We are back on the road now! Thank you!
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July 2023 by Cj PITT
We were coming from Northern Ga when our muffler popped off. This was the closest place as our muffler was hanging by a bolt and sparking everywhere. My wife, girls, and I saw them and thought saved. I had all my retired Army gear on, my wife retired Marine and they wouldn't help us with anything, not even tow and they tow, they said the simply don't do exhaust or muffler and go to Macon. That was it. Lucky for us a Chevy dealership is 0.3 miles away and Brian didn't hesitate. They gave us numbers to call, looked under the vehicle, I mean they made us feel human again. I'm soooo disappointed. I hate that people would make anyone feel unwelcomed and non American. WE ARE THE REAL PATRIOTS WHO SERVE OUR COUNTRY AND ONLY RESPECT THE STARS AND STRIPES AND 50 STARS MY WIFE AND I FRIENDS DIED FOR!!!!! Thanks for your honesty though. I always appreciate that.
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May 2023 by MSgt Sunshine
Get fixed here. It will be done right. A local family owned business that cares fir its customers.
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February 2023 by TESSA DENTIGER
We were traveling through stopped to see if they could help us with our rear end, she said NO and to get off her property!! We were trying to find someone to help us this all happened at 6:00am she wasn’t open. We spent the night in our truck there waiting for them to open. We told her we couldn’t move and we needed to find another spot. She then came out very rudely and told us to leave or she was going to call the cops. We then went to a different place and they were awesome!! I guess maybe she was just having a bad day?♀️
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November 2022 by S Jones
I cannot say enough good things about this business! I had a flat tire on Interstate 75 in Forsyth. Being a widow I was traveling alone. The owner of this company worked me right in to a long line of vehicles already in the shop& had me back on the road within 15 minutes. The charge was only $20.00, so I tried to tip another $20., but the owner just stated that she was glad she could help & would not take my tip. You do not find folks like this often! My contact with this company was a real blessing in a time of need!Service: Tires
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November 2022 by Richard Smith
Traveling through Georgia last night and hit a deer, called a half dozen towing services and they were the only ones who responded.Took my truck in and got it road worthy to get me back home to Michigan. Great people,great service, and a great price. Thank you Watts towingService: General repairs & maintenance
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August 2022 by Kent Harrell
Professional, good, and quick. Broke down passing though from Al to NC. Highly recommended by several locals. They had my car up on the rack and ready for repair before the part arrived. Two hours after the part arrived we were rolling. Car ran as good as ever. We’re more than thankful for the service we received. Kent from NC.Service: General repairs & maintenance
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July 2022 by Deana Harden
Closed on Sunday won't answer phone. Told me I could get my possessions next dayafter a wreck with a deer at night...
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June 2022 by Alondra M.
We got a flat tire and pulled over to the side of the road. Took us to where we wanted and HELPED us fix our flat tire, very very grateful.
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May 2022 by Brian Bentzel
Attempted to contact in person to have some repairs accomplished and no one seemed interested. I left my number and no return call. Attempted to call two days after the first attempt left information for a return call never had the curtesy of a return call. Customer service is horrible.
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May 2022 by Patricia C.
Wish I didn't have to give a star. Nail in our tire and they wouldn't even consider plugging. Seemed inconvenienced that we stopped, rude upon arrival. Do yourself a favor and skip getting service here- go to Mid Georgia Service.
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February 2022 by Craig Baucom
I was passing through Forsyth on my way home to Nashville when my gear shifter would not engage after fueling up. I thought my transmission dropped and that I would be stranded 450 miles from home. This was at 9:00am. I called Watts and after replacing a bushing on my shifter cable, Leane and Robbie had me back on I-75 North at 10:30am.This was by far the best automotive mechanic experience of my life. They could have charged me a fortune and instead were probably more than fair. I wish all automotive centers were like this one.Service: Transmission
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January 2022 by Natalene Suser
A very special thank you to LuAnn Watts and Robbie for taking the time and effort to repair our car as we were in route to Florida from Michigan. As we started the second leg of our trip, our engine light went on and such a blessing that our hotel was next door to the service station. LuAnn really went out of her way, not only to find the part, but to retrieve it herself from Macon to speed up the process. And Robbie promptly installed the part to further help us get us on our way. Thank you to Cathy for making us feel comfortable as we waited for all to be fixed. We truly appreciate all that you did.Phil & Maryann MeilakService: Engine repair
