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May 2024 by Luke Walker
This is more of a consumer beware announcement. I have always been a loyal customer and fan of Tractor Supply. I purchase my animal feed and landscaping materials/equipment from them. I was recently sold a Toro push mower. The sales associate mentioned a power plus protection plan. She said the plan is a “No-hassle” plan. If anything happens to the mower within the year of protection, you just bring the mower back to us and we either fix, replace, or refund your money. I do not generally purchase these additional offerings but this time I did. The mower ultimately blew up. I brought my protection plan packet, original receipts, and lawnmower with accessories back to tractor supply as the sales associate advertised and recommended during the original purchase. Sales associate called the store manager and store manager said that I would need to file a claim with Asurion and Asurion would likely issue me a e-credit that I could them use to replace the blown up mower. She was very nice and respectful but definitely singing a completely different tune then the “No hassle” tune I was originally listening too. I left the store and called Asurion. I was on hold for 20 minutes and finally got one of their sales associates. She then told me that I could file a claim but that it would have to be through Toro as they have their own parts/manuf warranty process but they would be willing to file it for me as a courtesy, puts me on hold. 15 minutes later she comes back on the phone and says that I will need to drop the mower off at a location that is a 2 hour drive each way from the store/location where I live. They would assess the mower and decide what to do from there. I told her 2 hours each way is to far to drive. She said they would have to meet with an advisor to determine if there was a service center that was closer but that would take a few days. I got a claim number and concluded the conversation. Long story short. The grass is getting tall. $500 on a mower with a “no hassle” warranty plan. I would advise any and all consumers reading this post to avoid purchasing any of these protection plans as I am getting the run around and the mower is not operational.
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November 2023 by Dianna Meade
Went to find a large crate for my big cat. Found one half price that fit the bill. Thanks guys!!!
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November 2023 by Caroline Miles
Went there today and a girl named Erica helped me with some corn. Extremely helpful with a smile on her face.
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August 2023 by Bilqees Dinkins
Staff is always friendly, have a great / pleasant attitude, and are patient with customers
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August 2023 by michael borders
Friendly staff.
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July 2023 by Beth Atkinson
My husband was pulling jet skis from Florida and had a tire blow out. It was 8pm on a Friday night and they needed a specialized trailer tire. While on the phone, an employee at this store looked through the tires and found two! The employee brought them to the register and when they arrived they were waiting for them. Wonderful people at this store!
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June 2023 by Rich Powell
Picked up a trailer this weekend. Passed over the carryall house brand for a karavan. Absolutely amazing quality and well built little trailer. Was able to snag the 0 percent interest finance deal theyre running. Cant really go wrong. The Manger Erika was absolutely great. Made the process a breeze. Highly recommend!
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May 2023 by Richard G. “Gerald” Corley
They have a good assortment of hardware. The sales staff is a bit young and not very knowledgeable if you need help with most of the items in the store.
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May 2023 by Bowdier Sackett
Great series, friendly staff
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January 2023 by Blooming Flower
Great Location & Store. Very Clean & Well Stocked. Employees Are Friendly, Efficient, Helpful & Professional. Great Job! Forsyth, Ga TSC!!
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October 2022 by Arvo
Drove all the way here to not be able to buy what i wantedd. Can't use my tractor supply card. No internet. Wifi is working. Hum. Allways a problem here. I am not going to shop here again.
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October 2022 by Jeff T
Only place i know i can buy welding rod, shooting targets, blue jeans, and cat food under the same roof.UPDATE OCTOBER 2022: 5 Stars. everybody knows brick and mortar retail stores took a absolute beating during COVID-19 with closed doors or cut store hours. massive layoffs interruptions in the supply chain. a perfect storm for businesses to fold up and while employee retention still seems to be an issue at most small and mid-size retailers, the local Forsyth tractor supply that I go to never fails to have a courteous staff first and foremost. I don't expect all the right answers and to be asked all the right questions by a staff who's average age is 20 but they have always been eager to help and not once have been rude or discourteous. I consider myself fortunate because I already know the ins and outs for the different tools. hardware fasteners, chemicals? pet food? animal medicine, power equipment and so on and so on that I'm looking for or looking at that. I don't need a in-store expert to guide me along other than helping me at the register when I find great deals at the clearance aisle and I mean great deals.
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September 2022 by Parry S
Friendly helpful employees, lots of great stuff, moderate prices, clean and well stocked store. I will return!?
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September 2022 by B B
Staff is always friendly, have a great / pleasant attitude, and are patient with customers
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September 2022 by Panhead Pastor
Had most of the items I was going for just not all of them this trip stock on some items was a little low if not out. And not sure why but I never seam to earn any points in the nabior app or even when checked at register even though I give phone number every time.
