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August 2024 by Tina H
I had insurance with them for years. It was always a struggle getting them to do anything. I always dreaded calling them because of the attitude and incompetence. I sold one car and bought another called them to get the new car insured. They cancelled the wrong car and it took them over a month to try and get it corrected. I received a letter from the state fining me for not having insurance. They kept telling me I did but could not produce an insurance card. I finally had to call a friend who worked at State Farm to get it corrected. We bought a new airstream I called to get insurance and they sent me some crazy hand typed paper saying I had insurance on a 30ft airstream. I called to get them to correct this and add the model. They said it wasn’t necessary. So I finally called Tommy and he did send over a correct DEC page with the model Globetrotter on it. I had such bad response I finally transferred all 6 accounts to an other agent. Just found out they had my new camper with 15,000 uninsured motorist and my paid off new cars at 25,000. Why would they do that. Thank God I transferred and we had no issues. They just don’t know what they are doing.
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June 2024 by Keaton Henderson
They helped me immensely with a quote on my auto and life insurance. I highly recommend them!
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May 2024 by Jennifer Clay
Morgan is the absolute best!!!
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May 2024 by Freda Ortiz
Morgan is so sweet and helpful!! She answers all my questions thoroughly ?
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May 2024 by Holden Adams
Morgan is the literal best!! Great customer service is impeccable!! Would recommend Tommy Johnstons State Farm just for that. The customer service is 10/10!!!
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May 2024 by Tammy Price
Friendly and willing to assist with any insurance needs.
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May 2024 by Morgan Thompson
Excellent customer service
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May 2024 by Hayden Baggett
Working with Morgan is always a pleasure. She is always so helpful and knowledgeable.
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April 2024 by Donald Thomas
Great customer service. Morgan Thompson will definitely take care of your insurance needs.
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December 2023 by Eloy Bencomo
Not a good neighbor, at least not this agent's office. I needed some help separating my vehicles from my wife's policy also with State Farm. I wanted to make this office my insurance agent and they said they couldn't help me and directed me to call my wife's agent. I will choose another Forsyth GA agency for MY insurance needs and would recommend you do too. This one didn't seem interesting in bring "a good neighbor".
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September 2023 by Ryan
great customer service and friendly staff
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September 2023 by Dede Portwood
Great customer service!
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September 2023 by Jessi Hill
Great customer service and staff!
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September 2023 by Tanya Bradford
Great customer service and friendly staff.
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September 2023 by Linda Bunn
Great customer service and friendly staff.
