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“tried to upgrade my phone, wasted almost a day with verizon support retarded representatives (8 of them actually!!!), finally find the phone myself in the closest store. called the store, confirmed with Mario.
Later stopped by the store- there was an issue with the Verizon system vs. Store's system (won't be surprised). But Mario kindly called the Verizon and figured out the solution. Also helped me to navigate through the new phone set up, even offered me a sweet Father's day deal on new Samsung watch! If you ever contacted Verizon support chat - you should know how ridiculous it is. I wish more guys like Mario were around to make our life easier! I recommend him if you have any phone/ verizon issues! Tnx brother!”
Open 24 hours
101 Marietta St NW #3340, Atlanta
Internet Service Providers
“Teddy has been great in getting everything set up and switched for me. He even met the tech from the previous company onsite to get the phone working properly. I never had to worry about anything getting done or a vendor not showing up. His follow through is impeccable.”
“My go to place for my TMobile services. They are very knowledgeable and approachable. Answered all my questions. If I have any questions I may just call them then the TMobile help desk. Shout out to that team there. 100% recommend”
“Siraj and Jehad are the BEST. The both of them are very patient and knowledgeable and willing to help to make sure you are satisfied and understand everything about your phone and service.”
“Nice place to shop a good phone in good price I got my phone in very descent price I love the people working there so help full. and friendly help me to transfer all my stuff from my old phone to new one . great place to purchasing electronic and phone”
“Great Customer Service . When I walked in the store everyone greeted me and was telling me about all their great deals they had to offer.. They also worked hard to get me the cheapest prices with so many discounts for my phones and plans . Their plans are the hottest in the World right now . Boost is where you need to be .”
“Came in for an upgrade and even though the process was lengthy, the associate Keem was such a great help throughout. Very personable, polite, and provided great customer service. Thank you for making the process as smooth as possible.”
“My phone's battery was swelling. I had to decide if I was going to buy another phone from Metro PCS or switch to another company. I decided to pay a visit to this T-Mobile location.
As soon as you walk in, you are greeted and asked your name to add to a waiting list. I waited maybe 10 minutes and was called. My salesperson was named Quenton. Very nice person. He listened to what I wanted then offered suggestions. Originally, I wanted a Samsung phone that was going to cost me for the phone itself. He showed me the Galaxy S23 FE. It had the space I needed and an upgraded camera from what I had now. I was also able to get a watch.
Everything was going fine until I tried to make a phone call before I left. Turns out my phone number was ported to the watch instead of the phone. Quenton patiently called support and got it worked out. Other staff also helped as well. Even though I was there past closing time on a Friday night, no one displayed being upset about it or treated me in a disrespectful manner. They worked as a team to get it resolved.
I will definitely visit this location again if I need something and also because they had good deals for someone who is switching over. As long as I was able to keep my phone number, I was happy.”
“I’m here to give a Big thank you to Jamal !!! The best worker ever !! And a man of his words ! He helped me and Gwen out today . I was having problems with my iPhone and wanted an upgrade and once I let Jamal know my problem with my phone he didn’t hesitate at all ! I was told to come in and Jamal help me walk out with a iPhone 15 and a smile on my face ! He is great at his job and great at communicating! Thanks Jamal”
“Wonderful! Professional! Briante was amazing and this is the best Tmobile I've ever visited. She explained everything and took her time. Highly recommended!!”
“jasmin was very polite and respectful, , she also takes very good care of you and welcomes you in and out the door. I would like to thank her for her help! Also thanks for the early Happy birthday!”
Open 24 hours
55 Marietta St NW #1600, Atlanta
Internet Service Providers
“My businesses have had co-located servers at Cyber Wurx for almost 20 years. Their service is personal and professional, prompt and friendly.Uptime has been so good I don't recall a time in the past decade (or longer) there's been downtime. When my company moved to another state years ago, we were nervous about no longer being nearby. They have handled remote service so well including drive swaps, and our concerns evaporated - it's actually been more convenient than sending our tech was.I deal with hosting companies daily on behalf of my clients. I can say with a great deal of confidence that these are good people at a good company. I highly recommend them.”
“Susie gave me some of the most kind, thoughtful, engaging, and just downright phenomenonal customer service I ever received. I came in to deal with a mistake another employee made and she handled everything with so much care and grace and took care of me like I was someone in her family. She definitely needs a promotion or raise!!! Couldn't have asked for a better employee to help me with my phone!! If you're going in for a new phone or anything please ask for Susie ?”
“Lance is AWESOMEEEEE!!! He worked with my partner and I in order to switch phone services. It was quite a challenge due to my phone no longer working and having to jump through hoops to find a resolution. He stayed with us every step of the way and made sure we were taken care of. GIVE THIS MAN A RAISE??”
“Good customer service. Yes it's in the hood so if you are big on safety or afraid on some less fortunate that hang around on the streets all day visit another location.”
“I won't lie, I've avoided T-mobile stores because i wasn't a fan of the customer service during the merge. (Former Sprint customer). I HAD to visit the store because my phone screen went out and my replacement was sent to the store for pickup and exchange. It was the best experience. Lexx took care of me quickly, recovered what could be recovered without access to the screen, service was fast, friendly, seamless. AND I left with an Onyx studio upgrade. ??”
“I came in interested in switching over from at&t to tmobile. I was nervous at first but the representative Karina was so full of knowledge & positivity. She provided me with a good plan that has saved me alot of money and my family seems to enjoy the service alot. Great customer service overall.”
“New Camp Creek/East Point location has the most Friendly environment, fast service and Bilingual agents ready to assist. Land marks are Pet Smart and East Point police station.”
“Jess was super friendly and knowledgeable when I was looking for accessories for my new iPhone. I can never put the screen protector on correctly, and she did it flawlessly! Thank you for your help and positivity!”
“Kadijah and the team was really helpful, and quick! After an HORRIBLE EXPERIENCE WITH customer service representatives over the phone from the silly 1-800 number, I wish I had the name of the team that helped us before going to this location, but they all really did a great job getting me and my sister out on a timely matter. I really dislike ?? the customer service rep over the phone they gave us the run around,and how hard it is to get them on the phone, but THIS LOCATION. Of professionals and the rep that told us to go there for the modem, they were like Polar opposite of the experience we had on the phone. The 1-800 number is a joke and make xfinity look like trash. Kadijah and this team made them look like two separate companies! Great location great team.”
“I came here on 02/03/2024, I totally forgot his name I think he said he is from Uganda, Africa. I must say his customer service is so awesome. I gave him 10 out 10?”
“I had an amazing experience at this location while getting my services switched over from T-Mobile to Verizon. First, I felt like I was taken serious as a customer and was treated like royalty. I came in on a Tuesday and spoke with a guy named Tye. I expressed my interest with switching my services over but wasn’t quite ready to do it on the same day. He understood how I felt. I did tell him that I will come back the next day and get the switching process started. He did say that he was off the next day but if I was serious about switching my services then he will set an appointment for me to come see him and he will be there for me on his day off. He even gave me a list of what I needed to bring to ensure the switching process goes smooth, and even gave me his business number if I had any questions. He followed up with me with a phone call on the next day to ensure I was still coming. I get there on a Wednesday afternoon to get everything switched over and let me tell you the entire process went nothing but SMOOTHLY! I feel like I got an amazing deal with my trade-ins and bringing in my own devices. I expressed him my concerns with 2 lines and the possibility of switching them over to Verizon at a later time that day so they won’t experience any service interruptions. When I tell you, Tye went out of his way and went the extra mile. He told me when those 2 lines were ready to get switched over, to call his business number and let him know that they were ready. And I did just that all while being at home. He even followed up with me with a phone call to inform that he did the switching process on the remaining 2 lines and to see if everything went through and if the services were working. I am utterly impressed by his service and his attentiveness to customers. He went out of his way and went the extra mile to ensure that I, as a customer, was happy and satisfied at the end of the day.
If you ever need help, please ask for Tye. He is amazing!”
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“Very sweet and prompt service I received from Kelly and Jennifer the manager help guide to ensure my daughter will enjoy her new phone. I definitely appreciate them staying open til 8pm like it states online they waited for me and got me squared away Happy Holidays thank you guys again!!”