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August 2024 by Isabel Sanchez
I had a fantastic experience with UPS. After placing my inquiry through their website, I was promptly contacted by Raj, who was incredibly diligent in getting me a quote and explaining the entire process. He made everything clear and straightforward, and paying over the phone was a breeze. I had a relatively large shipment, and UPS offered the best price I could find. The customer service was excellent from start to finish. Highly recommended!
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August 2024 by David Allen
Shipped package to be delivered by 12 the next day. Would not refund my money. Said I had to wait and file a claim
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August 2024 by M. D.
They charge you to tape up the Amazon returns!!! They wanted $1 per package to re-tape the boxes closed. The employee said that it’s up to the owner if they charge for such services. Shame on you for charging people for tape. You are contracted with Amazon to take care of their customers.
Edit to add: I called Amazon and filed a complaint against this location and they will be doing a formal investigation. The UPS store is not supposed to charge customers for packaging Amazon returns ever.
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June 2024 by Obi J
Terrible customer service. Doesn’t like to deal with Amazon returns. Wants to make money off UPS free drop off. Raj is very unprofessional
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June 2024 by Econstantine Rossi
Very fast, convenient and attentive to customers needs!
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June 2024 by roy coffey jr
place is awsome . great place
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May 2024 by Mari Schwartzwalder
The gentleman that helped me was super patient and informative.
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March 2024 by roy coffey
place is awsome . lots of amazon returns . lol
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February 2024 by Graylon Allgood
Impressed with the quick and quality work that Nigel provided me today.
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February 2024 by Lucy McCollum
Customer service and helpfulness
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January 2024 by Raymond Wilkerson
Love the customer service, How i'm in n out quickly. You're prices are reasonable to
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January 2024 by Dennis Bischoff, MS, CSCS-D
They weren't open on MLK day when I needed to have something shipped off. Had it not been for that they probably would have received 5 stars.
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January 2024 by Isaiah Edwards
Great customer service with nigel today ?
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December 2023 by cool gamer
Mason and Ethan did a good job, great customer service ??
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December 2023 by Caitlyn Wallis
thank you cameron for the great customer service and print!?