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December 2023 by Vicki Bishop
Driving from Clayton, GA to Tampa, FL stopped here for a sub. Took 55 minutes to get a sub!!! Unacceptable customer service, I saw THREE people become frustrated and leave. This location needs to staff the sub/hot food area with more associates. Unacceptable customer experience.
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December 2023 by That Guy
Always a great Publix. Usually very clean. The Deli could be faster at tackling the line for subs. If you order online the sandwich won't be ready at the pick up time if the line for regular orders is long, or vice versa.
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December 2023 by Janet PinkPoodle
Walk in and the store was decorated with BAMA ballons no UGA ballons! this is Dawgnation and we had a great season we are not in alabama! shame on the them! I wont shop here again!
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November 2023 by Chuck Simon
An unusually bad experience today and as a longtime customer, my inconvenience was completely disregarded.Was told by Publix automated line that a routine medicine called in by my PCP was supposed to be ready Monday after 3 pm. Went to pick up Tuesday, clerk said it's not in stock but should be in by afternoon. Went to pick up at 5:20 pm, (should have been ready) clerk said they would fill while I agreed to wait.OK, so I sit down in plain view to wait, finally after 40 minutes I ask clerk about status, she says "We called your name". Whaaa? They knew I was waiting right where I said I'd be, I never heard my name called and no one had the decency to walk 10 steps to inform me, and then was met with total indifference.Not the Publix way unless their service standard is suffering. Maybe too busy for loyal customers?Update: Thank you to Courtney for reaching out today as a follow up. She addressed my concern about the courtesy and prescription readiness issue and placed me on their text message service to inform about prescriptions when ready in the future.
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October 2023 by Laura
Slipped on a bunch of water near dairy section and hurt my wrist and hip really bad. When I told the manager he just walked away. An employee that saw me fall was less than helpful and wouldn't even go get a wet floor sign when I told him there needs to be one. I will be contacting corporate about this. Half the breads were also opened - how unsanitary. However, the only positivw of this grocery shopping trip were Gwen and Mark and the checkout line are always so kind and helpful
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September 2023 by Amie Cain
If I were voting on the employees alone, I would have given 5 stars. They are always friendly and helpful. The 3 stars is for the lack of parking, and the shopping experience can quite literally turn into a fiasco because of all the people. That's why I typically end up going to Ingles ?♀️
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September 2023 by Jan Thompson
My favorite. We shop here weekly because it is larger than other area Public stores and therefore wider inventory. Prices competitive, very friendly, helpful staff. Very fresh milk, meat, produce, bread, etc. Convenient access from I-985.
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September 2023 by Deree Cofer
The ladies at customer service are so rude, no respect. Everytime this particular one, with pony tail and glasses, gives me a hard time. I hope you move her somewhere in the back of store because you see her first and she has bad vibes.
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August 2023 by Scott Tavernier
Publix is the best, POP- People are Priority was one of their campaigns over forty years ago and still holds true today, stores are always clean and well stocked, staff are always helpful and professional, detail is something grocery stores have forgotten but not Publix they continue to follow professional service standards treating each guest like they appreciate their business and want you to return,Keep up the good work
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August 2023 by Gareth Cooley
The customer service was very good but their store was not very well stocked. All in all, it was a pretty good trip even though I wasn't able to find any of the items.... Everyone was super friendly and helpful.
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July 2023 by Dennis Bischoff, MS, CSCS-D
This Publix was voted the friendliest Publix in GA in 2014 and its still the friendliest Publix I've been to. It's always clean and the people are super friendly. Highly recommended!
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June 2023 by C H
Why is it at every single public that the line for the deli sandwiches is ridiculously long? Nothing employees seem to move with a sense of urgency or prudence. As if I have all day to spend there. I honestly don't know how anybody makes it back before the lunch break is over.
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June 2023 by Eddy Ado
Deli very poor costumer service. Waiting for help to get food . A employee left to something .left me at the counter ? ask other employee to help really bad service
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June 2023 by Kelly
This store uses to be awesome… however very disappointed with the produce, onions all rotted, oranges, tangerines and all the bananas were not ripe.The shopping experience sucks, they have people stocking the isles during shopping hours so it makes it impossible to get around them if anyone is coming the other way. It’s really difficult to shop at any Publix now! What happened to night stockers?
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June 2023 by Candice Steyn
This is a very busy store and generally pleasant to shop at. Except for the deli section, where service is slow and employees seem like they need extra motivation to make you a sandwich. Now I just avoid it or get my favorite sub at a different store.