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June 2023 by Clinton Webb (C- Dawg)
Awesome customer service!
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April 2023 by Clint Webb
Was fast and easy. Great staff
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November 2022 by Frank Slotterback
The office in Flowery Branch after being paid in full charged me another 133$ in interest and threatened to send it to collections and damage my credit after the office assured me several times that it would be waived. Do not use this office they are dishonest, unprofessional and rude.
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November 2021 by Playlist Catalog
I had a loan for 10,000 dollars in 2013, they charged me interest before the loan started that brought it up to 16,000 dollars. My payments were 270 a month, it was terrible on paper but manageable. The kicker was they charged me 143 dollars in interest on every 270 dollar payment. Its 2020 and I still owed 4800 In payments. Interest on top of interest. I found someone better to take over the loan and the 4800 dollars I would've paid in payments was not reduced to a pay off amount, they said I had to pay it like I was paying payments. The pay off should've been 1500 dollars cheaper, it wasnt. Called their corporate office and spoke to someone and they said it looks like we owe you 1600 dollars. Call them back a couple days later and they are sending me a 17 dollar check.Worst company I've ever traded with, I'm leaving this here to tell you to avoid this company at all costs they will rip you off big time.
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November 2021 by Mafia City
Bad company they horrible poor customer service cheating people out of their money. New customers watch out.
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November 2019 by Nancy Abercrombie
Helped with all answers and was very nice.
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November 2019 by seth schuman
great customer service
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November 2019 by Susan S
Approved online and was contacted the next morning. I went to their office, signed the paperwork. Super quick and easy.Employees were very kind and answered all my questions. Highly recommend.
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November 2019 by Kevin Stephens
I would 100% recommend One main Financial to Anyone who is having a difficult time getting financed! I was turned down by several dealerships and I had given up all hope! After one call to One main Financial in Gainesville and talking to Jeffery Reazor within a very short time he was able to get me Approved! I'm driving my truck and I'm Super Excited, low interest rates, low monthly payments and All Hope Has Been Restored! Thanks Again, You guys Rock!!
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November 2019 by Scott Mitcheltree
Approved online told to come in to finalize paperwork only to find out don't make enough money sure wish they told me that on the phone and save me a 40 minute drive each way to find that out
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November 2018 by Bill Franklin
The local office helped me out at a time l need it and gave me great service
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November 2018 by Stephanie Jaworski
Thanks - Very professional staff !
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November 2017 by Christina Curtis
I have been paying on time for a loan for over 3 years. I have NEVER missed a payment because I have allowed auto deductions from my account. On 2/5/17 my payment was not processed. I called to inquire and they said I would have to be put on hold to have someone review my account. I was disconnected and I have not been able to get anyone to assist me over the last 12 days. There is money in the account. I was willing to drop a check off until they could determine what happened. However, so far they have been unwilling to address what happened 12 days ago and why they stopped drafting my account. I received notification from Credit Kharma on 2/18 that One Main financial closed my account and placed it in collections! No one on the phone would tell me why, let me make a payment, pay it off...nothing. To avoid this collection action from further harming my credit I have to pay in full. Fortunately, I can at this time, but it requires I take a day off from work, travel 3 hour round trip (because I have moved) and the only way I can make contact is to go in person. All because they will not answer their phone or address what happened 12 days ago! Perhaps if someone could respond to this post I could update this review to be a 5 star experience which is what it has been up until Feb. 2017. However, until then - I can only assume they have no intention of addressing the issue. BEWARE of this company!!!!!!!!!!!!
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November 2017 by Benjamin Allison
This place is ok for a branch of a corporate loan agency, but you have to approach it as nothing more than that. The employees are trained to use lots of positive, team related language designed to make you think they are hard at work in the trenches of financial decision, but they are only salesmen and they don't actually make any of the financial decisions in house. Support you local businesses and seek loans at a credit union headquarted in your home town, instead of having one of these goons pushing your info up their corporate ladder.
