Mailbox Centers near Flowery Branch, GA

“I had a fantastic experience with UPS. After placing my inquiry through their website, I was promptly contacted by Raj, who was incredibly diligent in getting me a quote and explaining the entire process. He made everything clear and straightforward, and paying over the phone was a breeze. I had a relatively large shipment, and UPS offered the best price I could find. The customer service was excellent from start to finish. Highly recommended!”

“Jordan South. Jordan is the reason I give this store a 10 out of 10. Today, August 22, 2024, I went into this store to print out some documents and send them to the recipient. Despite all the workload that was happening in the store at that time, I mean an aggressive old grandfather who could not figure out his desires, a girl who wanted to return Amazon parcels and did not speak English well, all the time talking about her child crying in the car, a queue that began to accumulate due to the lack of help for Jordan. This employee was extremely calm and very kind to everyone who was in the store. He helped the girl return the Amazon parcels, quickly allowing her to return to her child, helped the grandfather figure out how to print his musical notes, helped me with sending documents to the right address, which I entered incorrectly twice. He was polite and very qualified with maximum dedication and customer focus. I am sincerely grateful for his work and his attitude towards customers. This is what I come and return to UPS for.”

“Friendly and accomodating staff. She was understanding of my lack of computer knowledge. I also witnessed her being very patient and explaining in detail to a family who spoke very little English. Wish I had got her name.”

“I often go to another location in sugarhill but have recently started using this location though its out of my way because the customer service here is top notch. I would like to make a special mention about Jordon Blockum, shes assistedme twice for Notary help and she goes up and beyond to help her customers.”

“A UPS that has customer service. The lady was lovely. But just to walk in and be recognized as entering the building... like hey we're here to help if you need it. Easy in and out. Just refreshing old school costumer service. Adults actually work here.”

“In this microwave society, we live in, technology, apps, AI, you name it there’s something to be said for good old-fashioned American American service team. This location is the best I’ve ever worked with UPS and FedEx four different start up business ventures. Take long with the first one to realize that UPS was the choice and now settled into an office, I have to tell you at first, it was a price point, especially in new startup businesses, but not only are they cheaper, I can save without hesitation in the 2 to 300 individual packages on a monthly basis in the real estate industry. I can’t even remember the last time I’ve ever had any issue, not so much is, the package being late. I would encourage all business owners out there, as well as people just looking to take advantage of the lowest prices, the best deals, and like I said before, I can’t reiterate it enough by far the best customer service by light years among their competitors FYI, I hardly ever ever post a review or any comments related to any of the services I use across-the-board for running my companies However, sometimes just gotta stop what you’re doing and show respect, admiration, confidence, and more so than anything we appreciation, staff and UPS is a whole has their clients and customers, regardless of their volume. So respectfully respect is due and more importantly specifically I’ve learned overtime that it’s always about “quality over quantity”

“I just came from this UPS store store number 7028 and it was one of the best customer service experiences. I've had five stars. I came all the way up here to Hamilton Mill from the Dacula village stote, I would give you the store number if I had it but the lady that refused to give it to me, I will now make this UPS store my UPS store of choice. Thank you for the great service.”

“The customer service was beyond what could reasonably be expected. They stayed late, they edited my document, everyone was friendly and the place was spotless. 10/10 would use again”

“It such a busy season for UPS. I visited the store the store today, there were multiple employees helping customers and making business efficient. All employees were friendly and kind! I know that can be difficult during this busy season.”