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February 2024 by William M. Lanham, Jr.
The shoes were purchased on December 12, 2023 for my grandson. He needed a 10.5 on January 2 which you said you couldn't get. He thought you refunded the monies to my credit card. I came in and got the refund executed by you - Thanks. I found the shoes on-line and they were shipped out of Snellville, GA. I don't understand why you couldn't get the shoes.
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January 2024 by Nicole Hester
Great customer service. Great price and management were very knowledgeable and a great trainer.
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January 2024 by Gina Graf
I placed an order for a pair of boots before Christmas. When I checked my credit card statement I realized the charge was duplicated. I called Hibbett’s customer service and the representative told me it was not a duplication but a hold they had put on my credit card until it was shipped and that it would be credited. It didn’t sound good to me since the order had been shipped right after I placed it…anyhow…the charge was still there the following day and by then I had received a se one pair of boots…called Hibbett again and this time they confirmed they had duplicated the order. I had to bring the extra pair to my closest location that is 20 miles from my house…they could have sent me a return label but I didn’t want to take the chance.
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January 2024 by Des Rhodes
The employees at one of the Hibbett city gear were extremely rude and hateful. Will never visit that store again.
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December 2023 by Darlene Brown
I had to look for sales person and then I had to ask if I could get help ..They were in a group standing and talking and not paying attention to customer's, once I did ask the young man that did help me was very alert to my needs...
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September 2023 by Coach Fernando
The two young employees didn't greet us when we walked in; they were busy on their phones. The music in the store was really loud. Felt more like Hibbett Nightclub than Hibbett Sports. We felt ignored until one finally approached us asking if we needed any help. The quality of employee & customer service has gone way down. Won't be back unless it's a last resort option for something I truly need.
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May 2023 by A H
The staff is very helpful/greeting is ok! Greet me means spending MONEY on my end!!
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May 2023 by Nicola Cervone
Great place, found the Nike Football cleats my son needed...
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March 2023 by michael higgins
Hibbett sports Flowery Branch has the best employees. Always get treated good here. Great selection of shoes and clothes for all ages.
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March 2023 by Diana Ve
I tried to go to this store at this location recently. Hibbett was supposed to open at 10am, and it was 10:01am, and the doors were still locked. I saw a woman that worked there walk up to the door, look at me then walk away without unlocking the door. She needs to improve her attitude and work ethics. I waited another few minutes and by 10:06am she still had not unlocked the door. I was in a hurry to purchase items before my daughter's game, and I did not have time to wait for the employee to decide that she wanted to do her job and unlock the door. I took my business to Target, and I will never return to that store.It is truly unfortunate that it is so difficult to find hard working employees that will do a job as simple as opening a door during the operating hours.
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February 2023 by Christy Lee
Went into the flowery branch store at 8:35 to find my son, some shoes and the associate was already pulling the sliding gate closed. I walked in. Nobody said anything to me, asked me if I needed any help walk to the register, and stood there with his arms crossed and just stared at me like he wanted me to leave because he was 25 minutes away from closing. I was ready to spend $200 in that store on some nice shoes for my son for his birthday but now I will be spending nothing in that store. They used to have a couple of really nice people that worked there but not anymore. If you don’t want to work that late then find somewhere that closes at 5 PM I work all week and don’t have time by the time I get home and cook dinner. I don’t have any time during the week to go shop, so I will be ordering everything online now.
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January 2023 by Asia Dupree
Went there to pick up order. The two young ladies who helped me were very nice and friendly with great sense of humor.
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March 2022 by Cortney Hollingsworth
The manager at this store “Alfea” (I think that’s how you spell her name) Was extremely rude and was of no help whatsoever. If you need to go somewhere else.
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November 2021 by James Monroe
I really loved my visit to this location. There is a good selection and the prices are not that bad. My only complaint would be that there wasn’t anyone else in the store at the time, and the employees were constantly coming up and asking if we needed help. It was just kind of awkward. Other than that, a great experience!
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April 2021 by Alfredo MC.
Good store
