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March 2024 by Judah Martinez
Here because of Anita and Samira! Store eas clean and these girls were freindly. Plus they got my wife's order right and she's impossible!
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March 2024 by olga valdez
We went there for breakfast today. We stand there for about 6 minutes no body even bother to say wait a min or I'll be with you in a sec. They just ignored us so we walked out.
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February 2024 by Christopher Elliott
Great coffee and great attitudes. Tori makes the best coffee.
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January 2024 by Freddy Dee
Friendly staff.
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January 2024 by T J
This used to be my favorite DnD. I stopped going to the DnD on Spouts Springs because of the thin light skinned dude with glasses. He is the epitome of horrible customer service. Today I go the the one on Winder Highway and guess who’s working their now? Yep, bad service dude. Today I ordered my usual large latte with almond milk via mobile app. I arrive and the order is ready but the cup is dirty. I ask for a new cup. I taste the drink and it is not what I ordered. I go back in the store and this is when I see ole light skinned dude with glasses. I ask if they have changed the brand of almond milk because my large hot latte with almond milk is not sweet at all and didn’t taste like it should. He proceeded to LIE to my face and says it’s definitely made with almond milk because he made it himself. Note, this is the same guy who I have had issues with service and food quality at the DnD on Spouts Springs. Note to the owner. I will never come back as long as this guy is working for you. I’m sure you will start to see a decline in your success metrics for this store now that he is here. Goodluck
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December 2023 by Kathleen McCleskey
Love Dunkin D. This place was clean the staff was friendly and the drinks were good.
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December 2023 by Brayan Byrdsong
I have a coupon for a free coffee, but they said they wouldn't accept it.I hope yall make minimum wage because yall do less than the bare minimum. Bums.
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November 2023 by Erin Hansen
I left a review for this location about 9 months ago and for some reason it was deleted. ? I have had issues with this location before but today and yesterday I’ve had more issues. Yesterday, they gave me a breakfast sandwich that was half the price and half the size and I was several miles away when I realized. Today, I ordered a mobile order— a sandwich, hash-browns, a free donut (since it’s Wednesday) and a signature latte. I went to the drive-through, and I was handed a bag of food and told to have a good day. I told him I’m also waiting for a coffee. He left to go get my coffee and brought it back. I drove away and realized they left out the donut so I had to go back through the drive-through and let them know. The girl handed me a doughnut with a terrible attitude. I really have no idea how this location is still in business. The crazy part is that they have so many employees running around in there that I’m not sure how they continue to get everything wrong. All the workers are very young so that may be part of it. It’s such a convenient location though. Could be really great with the right management.
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November 2023 by Esteban DelaCruz
Terrible experience. Bunch of employees doing nothing. I waited on my order for 15 minutes then they got it wrong. I asked for a refund, the manager couldn't find my transaction. Wasted 30 minutes on nothing. Never again!!!
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October 2023 by Noel K.
This location is great for hot and iced drinks (I usually get French vanilla or matcha) as well as hot food. And while the doughnuts taste great, the service is lacking in this area. And it's not just this location. It seems all Dunkin's stopped training employees to actually use the small wax paper squares to grab each doughnut. When I order several that have different toppings, icing or powdered sugar or plain, I don't want them mixing and rubbing off on the others. I don't see how hard it is to wrap each doughnut individually with the wax paper squares before putting them in the same bag. Also, what is the point of the option on mobile orders to have the chocolate muffin warmed, if the store either doesn't read it, or just doesn't do it.They also do not give napkins with food or doughnut orders. UPDATE:I just tried the new peppermint mocha and I have to say it was GROSS. I LOVE all things mint, but this tasted like they added mouthwash to it or something, and maybe didn't add any sugar? I had to back inside and add 3 sugar packets to make it tolerable. Still not very good and I will NEVER order this item again. Starbucks does a much better job with a peppermint mocha!
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October 2023 by Michael Morris
Food was hot, great service not waiting too long. Excellent all around today.
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October 2023 by Alter Ego
This dunkin’ has to house some of the most obnoxious people I’ve ever met in my life. When this location first opened, they were on top of it. Everything came out perfect. A staff of over achievers, even first thing in the morning. Now they just hand you half of what you ordered and roll their eyes when you ask for the rest of what you paid for. I knew it was going to go downhill quick when I found corn in my bagel. That’s right… CORN. At 6:30 in the morning. Does dunkin’ even have anything with corn kernels in it??? I still went back after this because I’m a creature of habit. Don’t come here if you’re a young woman not looking to get violently hit on by the child-like employees. So embarrassing it’s shocking.
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October 2023 by Kay Gillespie-Hyde
I go out of my way to visit this particular DD store. The store closer to me...that I drive by every day on Mundy Mill ....has horrible customer service. I gave them multiple opportunities, just in case the people were having a bad day, but they are not interested in "service." I even gave a bad review here, but no response from their manager or the corporate office. Go figure.So... I will go the extra miles to the Winder Highway store for my coffee fix. Riley takes time to say hello, with a smile!! And if she has time, she will make more time to talk with you and truly show her interest in your day. That is customer sevice! The management at this store should be commended on hiring a person as dedicated as Riley. And I am certain she is not the only valuable, dedicated, nice employee they have at this location. I have had several encounters with Riley at the window, and each time she has been a delight and has brightened my day. Keep up the great job, Riley, and kudos to your manager for seeing your potential. You have a very bright future with the warm, friendly personality you exhibit, so I know you will not be at that window or in that position for very long. But I will see you as long as you are there. Thank you!
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September 2023 by sylvan in the woods
Very nice employees and the food and drinks are great. I would recommend the
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August 2023 by DD Oakwood East
Great location. Staff is very friendly and food and coffee is always good.
