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“I shopped with my mom today for shoes and Ian helped us find what she needed. She needed more balance and support and he knew exactly what would work best for her. He was professional, knowledgeable, and kind. I love shopping at Smith and Davis because of the outstanding customer service.”
“I will start by saying that I arrived late, as they were closing. That is my fault as I was told by a friend that they closed at 6. My fault. I was able to grab a few clothing items. When I got home I went through them and out of the 5 items 1 had a hole on the arm and 2 white items had brown spots on them. I take the blame on coming at closing however I would like to purchase items that have been looked over by staff. I do like the store as I have visited it before. Just make sure you thoroughly look at the items. I will go back!”
“I recently visited this store to see what they had to offer after being away for some time. Unfortunately, I found the shoes, even the clearance items, to be significantly overpriced. Despite this, I was able to find a suitable pair of black high-top sneakers and took advantage of a BOGO deal to purchase a second pair. The cashier was extremely friendly and knowledgeable about the products I purchased, and her customer service was exceptional, welcoming every customer with a warm greeting. Overall, the customer service experience was old-fashioned and wonderful.”
“Great job all around, specially during the holidays and with a packed store great customer service, from the whole team. I stood back and observed while you guys handled other customer's before me and after me. ?”
“Had a sweet deal on some work boots I purchased. But they told me that they had the pair of shoes I wanted in stock in Fayetteville, so I drove to Fayetteville and they weren’t in stock.”
“They don't have women clothes. That's crazy....they only have shoes. They need more updated shoes. A lot of old shoes they sell. The customer service in there is nice though. Women clothing they need for real..”
“The staff in this store has the BEST attitude & are amazing. They are prefect in every way. They help you found items you need and don't need (smile) ?. Recommendations are fabulous. Thank you ladies for all you do!!!”
“Tamya, one of the managers, was AMAZING! She and the rest of the staff were so pleasant and helpful. My mother and I visited the store for the first time and were blown away with how neat, organized, and lovely the atmosphere was. Tamya and the other young lady took their time to explain the rewards program and the benefits. They also got both of us signed up during checkout. We will definitely be returning!”
“The staff at this location were very helpful at assisting me with locating an item at other locations. They also are the only location to answer their phones…Customer service was EXCELLENT!! Special shout out to Naudia and the tall young man with the locs”
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“Mike Brown is amazing! He did an amazing job helping me and my dad through the purchasing process of my sofa, dining table, and mattress. He had great customer service. And we truly feel like we got a great deal.”