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January 2024 by Patrick J.
The customer service was excellent. Antoine and Akar went the extra mile to stay late to take care of my problem. Installed new run flat tires for my QX-50 and they had them in stock. They also help me solve a problem with my Mavis card.
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December 2023 by bahyanna russell
I would not recommend this location for the purchase of tires. I bought my original set of Eagles Tourings for my Honda Accord so when it was time for a new set I returned since I had purchased a warranty with this company. On a 50,000 mile tire I had only driven approximately 24,000 miles before needing a new set. Therefore, a gentleman (Mr. Lamont) at the store stated that they could get me a great deal, plus I was a returning customer. The date I was scheduled for my appointment I was informed that the tires had not been ordered so I had to rescheduled for the following week to ensure the tires had arrived. I asked the representative if they would still honor the quote in the system and I was told yes and I confirmed with her the price. At the next appointment. I arrived the gentleman looks up the information and states that he didn't see the quote and the tires I ordered would be a different price. I even had the card where the first rep. wrote his name and the quote with the date. When the first rep was called he was not truthful and stated that the quote was just for tires, eventhough he had showed me in the system that it included everything.It is so disheartening that not only did they not honor the quote but to not keep their word, they lack integrity. I ended up with a tire that I didn't want nor did I order. If you go to a Mavis. Try a different location.
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December 2023 by MICK MEKONNEN
I paid over $120 for them to install new tires I provided. Instead, they damage my brand-new wheels and install my lug nuts loosely. I had to have it towed the following day because a lug nut fell off. Although they claimed they would fix the wheels, when I picked them up, they had merely applied touch-up paint, making them look even worse. I opted to retrieve my wheels respectfully and now will contact corporate. Unfortunately, they refused to replace the wheels or provide a refund. The situation was not only a significant financial loss but also a potential safety hazard, as the loose lug nuts could have jeopardized my safety and that of others. I would give it 0 out of 5 stars if I could.YOU CAN SEE IN THE VIDEO THE FRONT WHEEL WAS TILTED BECAUSE THE LUGNUT FELL OFF.I PUT ARROWS ON ALL THE PARTS THEY DAMAGED MY WHEELS.
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December 2023 by Bonnie King
Lamont is very friendly and knowledgeable. The service was done in a timely manner. I would recommend anyone to visit this location. I had my tires balanced and rotated and they even checked to see if I had a cabin filter so I could have it replaced but didn't. The staff work great as team members.
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December 2023 by Pamella Talley
The staff at this location is absolutely amazing!!! This was hands down the best and most affordable brake service I've ever experienced. I normally have my car serviced at the dealership, but the guys here have given the Infiniti of South Atlanta team a run for their money! They've gained a loyal customer from me. I'll definitely be back. If you're a woman wanting to be sure that techs won't rip you off, please come here. The guys here are very honest and helpful. They won't rip you off! Again, my experience was great. Thank you guys!!!
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December 2023 by Kendra Whitehurst
My experience here was friendly, which made my wait not seem like a wait. The technicians/mechanics were able to fix the issue that I came in for, so that is always a plus. Reuben has good customer service and wants to make sure that the customer is satisfied. It was cool.
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December 2023 by R Neth
Great Service!! These guys went over and beyond servicing my car. Lamont was Awesome and knowledgeable!!Very courteous and kept me up to date on everything going on with my car. I would come here again for certain!!
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December 2023 by Taylor Thomas
Love this location. I pulled up after closing time to put air in my tire and even though it was freezing cold and the shop had already closed Lamont came out and immediately offered to do it for me. So polite and courteous!
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November 2023 by Earl Clark
OMFG, where do I start? No competent mechanics. A manager that is only concerned with increasing sales and no one to actually do the job. Spent 6 hours here on Saturday. Had to come back and spend 4 hours on Sunday to correct the problem from Saturday. I literally only needed 4 new tires put on. Keep in mind, I BROUGHT MY OWN TIRES!!!!! Like really though. This location will NEVER see me again. EVER!!!! The photo is from DAY 2. HORRIBLE! ABSOLUTELY HORRIBLE. The reception was nice though.
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October 2023 by E W
I visited this Mavis Tire location and they was so very kind to assist with putting air in my tire. Even though they were not able to fix my tire at the time. I greatly appreciate the knowledge that was bestowed upon me about outside wear on my tire. Thanks guys!
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October 2023 by Randy Lauscher
They got a bunch of jokers working at this place. Don’t waste your time. One guy asked me if I’d pay cash (to repair my tire), I may get out quicker. ?♂️ So someone in management needs to get on this operation and stop the DL sales like I was offered. There was a guy walking around with a backpack, and the associate was talking to him about doing the work on my tire. So this guy wasn't an employee, but was making money on the low at Mavis with the associate, I assume. I was quoted 20 bucks cash to fix the tire. They didn't come through because the boss man was there (I couldn't verify), anyway, so the associate told us we'd just have to wait inside. We sat there for two hours without service and left.
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October 2023 by 4ladreina
The Mavis- Fayetteville Team did a wonderful job on my vehicle. The front office manager @Chiquita was amazing! She did a wonderful job in communicating with me during the time of my repairs. Randy did amazing on my brakes, informed me on the status of the remainder of the vehicle! Overall my experience at Mavis was a great experience at a great cost (inflation is real in 2023)! 10/10 recommend.
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October 2023 by Brinson Carter
My spirits at Mavis Tire was very helpful the manager at Fayetteville. Very very helpful very helpful with all the customers. I am very satisfied. And I am going to refer all of my friends and family to go there. A score from 1 to 10 she or a 12 she have a very very loyal customer that would be me thank you Brittsan Carter
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October 2023 by Tracie Reynolds
Came in just to use the free air & the associate who was out front came over to help & he was really friendly he had me bring my car around & checked the tires for me & filled the air for me. Great location & they always take great care of me whenever I have been in
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September 2023 by Holly Brown
Made a trip from Forest Park to Mavis in Fayetteville for new brakes and rotors. The technician was friendly and efficient. My Jeep was ready within the time frame promised. I won't take my vehicle anywhere else for service. Ask for Josh for excellent customer service!!
