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March 2024 by Jamie Robards
Went for an estimate. It felt as if I was not welcome, and they were generally rude and unhelpful.
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March 2024 by Michael Cheatham
Work services I've ever experienced in a automotive shop. I was charged 120$ for using my debit card and was never given a choice car dirty rude employees the general manager was no better
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December 2023 by Bsmoove
WARNING ! DO NOT DO BUSINESS WITH THEM!!! While initially seeking minor collision work on our rear door, we noticed the damage was still visible after the first repair. Upon requesting a redo, it appears there was reluctance from the body shop staff, as evident from several issues we observed during the second pickup. The overall quality of the job was subpar, and it was disappointing to find tampering both inside and outside the vehicle. Despite the courteous assistance from the front office, the dissatisfaction with the work done in the body shop is apparent.While temped to address this directly, I will let karma play its course.I would advise against engaging in business with them, especially if you value your vehicle!
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December 2023 by Rafael Silva
I took my Camaro for a full paint job and changed color, and it looked like new, I was very happy with the result.
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December 2023 by N Ahmad
I initially took my car here to have the scratches in the front bumper repaired and painted it was recommended to paint the whole car for color match purposes. Upon completion (4 days after promised) I returned to find the car with no body work painted over every ding, scratch, and scrape. Painton all the black rubber trim around the windows. Paint in the interior of the car ,paint on tires and rims, clear coat unsuccessfully removed left cracked around mirrors when I addressed the issue was told by Milton he was unaware of what I wanted and I would have to pay again l gotrobbed cheated beat out of two thousand plus dollars Horrible job ! Over spray
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November 2023 by Renita Tigner
The customer service at this location is horrible!!!! We were told the vehicle would be ready at 4pm. When we got there at 4pm the guy who i believe is the manager Milton, stated we needed to come back an hour later it wasn't finished. So when we returned the store was closedthe manager didn't say a word just let and we saw a note on the wind shield saying take vehicle at your own risk. We had our truck repaired and the original 4×4 decals we taken off to complete the repair work. We realized the decals we not on the truck. The manager said they were not responsible to replace per the contract. But he didn't even say we can reorder them for you or anything. Just acted like it never happened. And based on the contract they didn't have to replace them. Just really poor customer service on their part.
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November 2023 by Phats
VERY SLOPPY WORK…..Was the worst repair shop I’ve experienced. When I went to pick up my car the inside was filthy wet dust on the floor and dust all on my driver seat. The outside of my car door had tape on it still and the passenger side underneath. Paint on the outside of my driver window tint and inside my window.The car should’ve been clean when I picked it up like how it was when I brought it to them.Services: Painting
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October 2023 by Melanie Crawford
Initially I had a hard time reaching someone by phone but once that was rectified I had a pleasant experience. The end result was great and I have received compliments about the work done from others.Services: Painting
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October 2023 by Nigel
Haven't had any work done yet but so far the customer service was very friend . Mr. Millwood gave me a honest quote And a good price.
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September 2023 by Shayla White
Went here to get a estimate of what it would cost to get my hood repainted and fix. They were very professional and great customer service. Definitely check them out, if you are in the Fayetteville area.
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August 2023 by Ansley R
It was the best experience! Everyone was so polite and my items were completed days before it was expected.Service: Painting
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June 2023 by David Parramore
Great customer service. Yessica kept me informed through the whole repair process. The work was excellent quality and the repairs were done fairly quickly. Would definitely recommend maaco to anyone in the area needing repairs. The price wasn’t bad at all and really helped me out!!!!Services: Painting
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June 2023 by Vanessa Dabdee
Excellent customer service. Loving the new paint job my car looks brand new.Service: Painting
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April 2023 by V Thornton
Beware!! Their quality and customer service is a disappointment. They repaired my bumper and it came loose after a couple weeks. I took my car back to the repair shop for them to look at it over three weeks ago . I have called multiple times to check on the status and no call backs yet.I wouldn’t recommend to take it here for any repair work.
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February 2023 by Joseph Bolden
JENNIFER PACHECO customer service skills was BAD BAD BAD BAD, POOR POOR POOR POOR, she LIED LIED LIED to me to many times, with a smirk on her face as she lied. They added on $4,000 to the price, they added on $400 later on. And when it was time to pick up the car and all the work was done they threw in another $600 for the hell of it.I wish I had read the reviews before I went to this shop. They also would not let me see my vehicle while they were working on it.She lied about when my car was supposed to be done. They said 2 weeks but ended up being at least 2 months. She also gossip about customers behind their back.And I also still have to take my car somewhere else to finish the Job that they should had finished.P.S. They don’t answer their phone, but will call when they want MORE MONEY.YOU HAVE BEEN WARNED!!