Kroger Pharmacy is generally described as providing a great experience with friendly and courteous staff. Many customers report having prescriptions filled in a timely and fast manner with very short wait times. While the pharmacy can get very busy, leading to longer waits during influxes, the staff is focused on being accurate with medication. Most reviewers express happiness with the service, suggesting that patience is appreciated as the team works efficiently. Negative experiences are noted as uncommon exceptions.
I'm surprised at all the negative comments. I've never had a problem that could not be fixed immediately. The staff is very friendly except for one particular cashier and i ignore her for not being raised properly. Otherwise, I'm happy with this pharmacy.
February 2024
Great experience so far. Seems like the poor reviews are from people who think they are more important or their medical issues are worse than everyone else. I’ve filled many prescriptions with very short wait times. I’d be a grumpy cashier if I had to deal with some of the people leaving nasty comments. Give them a... read full comment
March 2023
They always have my prescriptions in a timely manner, they’re fast and courteous when you come in to pick up your medicine.