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September 2024 by Harold Hall
Had a great experience with J&M. Kieth is amazing. Will bring going back in the future.
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August 2024 by Dorothy Hollis
Very.
Professional service
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August 2024 by S Allen
First time using these guys. It's a long drive for us but saved us $1000.00 over the dealer. So Far, So Good. We'll use them again!!
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August 2024 by Veumie
The dealership told me I needed to get a new engine for my 2015 chevy cruze. The car had an oil leak and i think they just didn't want to fix it. If you're a cruze owner you know those things can come with a ton of maintenance over time. My wife and I weren't ready to part with the car yet so i took it to several places to get opinions on where the leak was actually coming from and how we could get it fixed because replacing the entire engine couldn't be the only solution. Plus, i'd rather buy a new car then put a new engine in the cruze. After a few shops we actually got recommended to come to J&M. Mechanics can be difficult to work with because it's hard to find one you can trust. They did the entire diagnosis process in front of me and talked with me as they inspected the leaks. Keith and the guys there found the leak quickly, and were able to fix it. These guys have impeccable turn around time for repairs. They cleaned the entire engine off as well which we're really happy about. I'd definitely recommend bringing your vehicle here if you're having any issues. Real down to earth people.
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August 2024 by Carroll Best
J&M are fantastic!! My 2012 Honda Pilot was having issues while driving. The vehicle wouldn’t engage in reverse and at times would slow down and speed up while driving. The issue turned out to be the alternator. Spoke to Keith, who set up an inspection, which confirmed that the alternator was on its last legs.
I was given a quote, which was more reasonable than the other shops in the area that I had called. J&M finished the job in a reasonable amount of time, fixing the car without any issues.
I appreciate the time Keith put in helping me and in the shop doing such a great job!! J&M has a new lifetime customer. Thank You!!
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August 2024 by Lauren Ryder
I can’t explain how great it is to go to a mechanic and not feel like they are trying to rip you off at every turn. This shop will have a customer of me for a life time!
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June 2024 by LHR (bukman)
J & M Auto did a fantastic job on repairing my 1999 Jeep Cherokee. I had multiple problems with oil and transmission fluid leaks.
J & M is the only place I will take my family's 3ea vehicles for repairs.
Owner, Keith White and Jessie Mack, master mechanic, are very friendly and easy to work with.
Prices are reasonable.
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April 2024 by Tamara Truax
Good people they know what they are doing.Honest and very reasonable. I highly recommend this place.
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April 2024 by Susan Harmon
Honest and reasonable
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March 2024 by John Amos
My vehicle has been serviced, exclusively, by my friends at J & M Automotive Service since purchased new in 2006. It has accumulated 135,000 miles and still runs and performs almost like new! I have always been treated, with the utmost honesty, integrity and as a valued friend and customer. I can recommend the team at "J & M" , without reservation and wish them continued success!
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February 2024 by Tanya Appleby
I have been more than satisfied with the service I have received at this location. They go out of their way to get to the root of your problem & fix it. Their services are reasonably priced too. Mr. Keith, a special thanks to you & your team for your hospitality, kindness, & professionalism.
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February 2024 by Gwendolyn Simmons
I have a 2015 Lexus 350 and I’ve never had a problem with it until I did. I took it to the Lexus dealership the price to fix it was $2,500. Keith at J&M Auto Service price was $900 to fix the same problem. Do I need to say any more. They are professional, fair with pricing and most importantly they know what they are doing. They also guarantee their work so if you need your car repaired go here. They service all types of cars including luxury.
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January 2024 by Gwendolen McCloud
I just wanted to take a moment to share the positive experience I had with Keith. He was not only professional and knowledgeable about the issue I am having with my vehicle, but a great listener and understanding. Also, the cost of the potential repair was reasonable. To mention as well, J & M Auto Service was recommended by the AAMCO on Rainbow Way in Fayetteville if I needed work done to my vehicle that was outside AAMCO's scope of expertise. As AAMCO is a TrustDALE certified repair shop with over 300 POSITIVE Google reviews, that's saying a lot. Therefore, it is without hesitation that I recommend J & M AUTO SERVICE for all your auto repair needs.
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January 2024 by brad stai
Excellent service. Called and got in the same day. The tech immediately investigated the issue; took the vehicle for a test ride with me to verify. Turns out for now the problem could not be repeated the check engine light was cleared. There was no charge at the end. Highly recommend honest work!
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November 2023 by Patrick Butler
Keith is knowledgeable, courteous, professional, and honest. J&M is my choice for my vehicle maintenance needs.
