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December 2023 by Darryl Reed
If I could give this business zero stars, I would. While the mechanics have since quit, do not trust them either. They need Haynes manuals to do most aspects of their job.There were a laundry list of problems with my vehicle's repair, and nothing was done right. There will be legal action taken for peace of mind, and sanity.Please save yourself, and your wallet. Let my example save you a load of stress, funds and years of heartache.
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November 2023 by Greg G.
She text me and told me she pushed my vehicles out into it a parking lot in front of her business and said come pick up your vehicles then took my money and then called and told me she's using my money for personal selfish gain. Then told me I don't know when I'll be able to give you your money back and won't answer her phone or text messages do not trust this business
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October 2023 by Mr. Greg
Well looks like on this day October 28,2023 10:53 a.m. this business is not in operation I trusted them with 2 of my vehicle's that they had for approximately 1 1/2 months and out of the blue I get a text from the Owner Ms. Retha saying that I pushed your vehicle's out of my shop and you need to come pick them up. No explanations, NO come get your down payment ?. Not answering calls or texts NOTHING This is not good business at all
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September 2023 by aaliyah w.
Definitely chose the wrong mechanic shop! I came in to have the motor replaced on my 2016 minivan. It took over a month of getting the run around when she said it wouldn't be more than a week & when I picked it up all the lights on the dash are on & nobody knows anything:( This is the most incompetent shop I've ever experienced. The owner is the worst. When you originally call, she acts all helpful & in the know but once your car is there, it's a whole other person. A whole new energy emerges. Always with the pity party as to why the job is still incomplete. She has an excuse for everything but it's never her fault & she gets an attitude if you're not satisfied with her inadequate answers. She claimed to be giving me a discount for the inconvenience of services being rendered etc. but then overcharges on the back end. Miscellaneous charges with no verification. Adding on parts etc that should have been included in original job quote & when you question her about the inconsistencies, it just brings about more attitude, more excuses & unaccountability. Definitely not a woman of her word. We came in for a motor change, she switched up the price by over a thousand dollars once the engine was delivered & was indignant about it as if I was the one that lied. Over a month of bs & then she finally calls at the end of the day one day to say our car was ready to go & I could pick it up the next morning. I called her to check if all was still a go the next morning before we drove the 30 minutes only to get there & have her whining about her employee being rude to her....& not only is our van not ready, our van is worse than when she got it! She's very unprofessional & sorely unqualified to be in the industry she's chosen. How she is even in business is very confusing. Be very wary of "Finnicky" cause that's exactly what they are not! She said shes been sued a lot & I can understand why! Worst experience with a auto shop I've ever had.
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August 2023 by Teddy Owens
Not worth your time.
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August 2023 by Mike
Great staff. Thanks
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July 2023 by Terry ..
I have been having issues with my AC on my Corolla for months, we went over everything I had tried so far and did the diagnosis with the Tech and found out my compressor clutch was the issue. They gave me an amazing price and fixed the car right up. I'll be bringing my other car to them next week for some other work I had been putting off since the experience was so good. Definitely recommend!
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June 2023 by Bruce Taylor
This is a great, trustworthy, and very experienced auto repair shop. I was gonna junk my 2004 F250, but now it rides like a brand new truck. I recommend anyone with car or truck issues to give them a call. Oh, they’re affordable and will work with you ??
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March 2023 by Krystal R.
*Do Not Trust Finnicky*This shop had my car for almost four weeks and still was not able to fix my car. The service could have been more professional. The mechanics needed to be more knowledgeable. After 3.5 weeks without my car and $2500 later, they could not properly fix my vehicle. Finally, I took my vehicle to the pros at Nalley BMW, and they diagnosed and fixed it in two days and charged me pennies compared to the shade tree mechanics at Finnicky. Aretha-the owner needs to gain more knowledge about running a repair shop. She could never give me a straight answer; she comes off as a fast talker who says a lot of nothing. My part covers were missing, and they needed to be more skilled to figure out why my drive train light was on. My car was in worst shape than when I took it to them. I had to return my car twice, and they still couldn't figure it out. She's running a "cash" business through Cash App, which is very unprofessional. I was happy to report them to the BBB. Not only is their name Finnicky, but so is their work. They are the absolute worst.
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March 2023 by Taylor Bennett
Don't trust this shop. Had timing belt done. Off 6 teeth which in turn caused damage to my cylinder heads and valve stems. Also Had both head gaskets replaced. Driver side was leaking because 8 bolts were finger tight. Far from torque spec. And on top of all that horrible customer service. Save yourself a headache and $$ and go somewhere else.
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March 2023 by Taylor B.
Don't trust this shop. Had timing belt done. Off 6 teeth which in turn caused damage to my cylinder heads and valve stems. Also Had both head gaskets replaced. Driver side was leaking because 8 bolts were finger tight. Far from torque spec. And on top of all that horrible customer service. Save yourself a headache and $$ and go somewhere else.
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February 2023 by Herb Sinclair
Transmission replacement. Finnicky did a great job. My 2011 Camry drives great -- literally like a new car. I am very satisfied with the job Finnicky did on my baby.Service: Transmission
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September 2022 by Renee W.
The folks at Finnicky are professional & some of the nicest people ever! Do yourself a favor & stop by!
