-
July 2024 by BA BARRON
Got the glue for the rear view. Mirror.
-
July 2024 by Emma Hinton
Very helpful, we just needed a battery and they made sure we got the right one.
-
June 2024 by Ken P
Very helpful staff!
-
May 2024 by Nancy J. Davis
UNDER NEW OWNERSHIP!!!!! ya’ll, JESSICA THE NEW OWNER IS ON POINT!!! My battery died, and I needed them to come across the street to get me cuz my car wouldn’t turn over, ya’all they were on their way when I stopped them cuz my care started! Yayy! But whaaaat?!? Jesica was gonna have a tech come to me! UNHEARD OF!!! Yayyy for Jessica & Yayy for AutoZone!!!
-
May 2024 by Lester Bryant
I went there to get a replacement air pump for my car. Great customer service and the prices were reasonable.
-
March 2024 by tee cool
Rude employees
-
March 2024 by Ronald Gooding
The customer service was good. I found everything I needed for my vehicle. I was well pleased ☺️
-
February 2024 by Chris Wallace
Damian W. was a BIG help to this old man today both in purchasing and installing the headlamps on my Camry. Hopefully won't be getting pulled over again! Thanks Damian!
-
January 2024 by Jeff Witchey
Great service with professional and friendly staff !The girl that helped me was absolutely awesome !
-
January 2024 by Debora Brown
The staff is very skilled & each time I've stopped in, they answer my questions & resolve my concerns right away. Skilled customer service is very important to me.
-
December 2023 by Krayon
Polite, funny, knowledgeable and fast are just a few words that describes the world class experience that Store #951 gives me each and every time I shop.
-
December 2023 by aamir ahmed
Great commercial service. Mike is a great manager.
-
December 2023 by Terrence K.
Terrible customer service and Zero accountability from a "Manager". I came in for a simple return and was sent for a loop of confusion by assistant manager Sheila M and her upper manager. I paid for 2 products via Apple Pay and was told I needed to contact my bank or wait til tomorrow for someone else to figure out why I couldn't get a refund when putting my card in. The manager that was assisting via phone was shutting everything down without taking a second to fully understand the issue. Your original payment method should always be your refund method. I paid Apple Pay but was told to insert my card for refund. When that didn't work (by design) I was told to go to another store across town and try there. The employee at the second store kindly called the original store and taught them how to do a refund for Apple Pay. I then had to drive back across town to original store to try this again. Before I could get a word in at original store I was prompted with questions about who I spoke with at the other store, why are they calling and telling me what to do at this store, did they have on a red or grey shirt, if it doesn't work you won't get a refund because I already spoke to my district, etc. I gave her the return ticket and she threw it in the trash like she didn't need it. Just for her to turn around needing and searching for it for 15minutes. She finally got the return pulled up and rudely told me to come to different register to try again. Same scenario, I wasn't prompted with Apple Pay option UNTIL another employee hit a button on the screen for it. I proceeded with Apple Pay and everything was a success. The manager never spoke to me again and the other employee gave me my receipt. There was no sorry for the inconvenience, no accountability for sending me all over the place, no have a good day. No words at all. Complete silence as i got my receipt and left. I never leave reviews unless it was just that terrible of an experience. This absolutely took the cake. Please implement training for customer satisfaction, soft skills, empathy, ACCOUNTABILITY, and how to work the register. Something this simple should have never escalated the way it did. We are all human, we make mistakes, we all have problems, you never know the kind of day someone is having, so always try to lead with kindness and respect. Wishing the next customer a better experience.
-
November 2023 by Nicholas Robie
Was able to easily replace bad battery in parking lot with no trouble, very thankful for helpful staff.
-
November 2023 by Ghost
This is my first go-to on the auto parts store list. Every $20 you spend they give you a point. 5 points get you $20 to spend in the store. I have saved up points before to pay for things without money! No other auto part store has a reward system this good!! Go to Autozone first! See guy there my friend!!
