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December 2023 by Philip Granger
I have had Mauldin Trash Service at my last 2 addresses and have never had an issue with them. They had driver issues during tge Pandemic but what company did not gave issues. If I do have to call for something, tge office staff is always nice and helpful.
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August 2023 by Helen Shepard
Ok a lot of these reviews are bothersome to me because they affect a very good company in a bad way. Two years ago Covid was a big issue so Mauldin *like every other business* lost a lot of workers, which meant they could not cover as many routes as usual. Two because of Covid the workers could not get out of their vehicle. It clearly states on their website that they lost workers due to Covid. And it also states that ALL trash has to be in bags because the workers will not get out to pick up loose trash. And even if they could they have other houses to get to as well so they can't get out and pick up stuff. The staff is very friendly and always willing to help. If your debating on using them please don't let the bad reviews stop you. They are wonderful.
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May 2023 by Stanley Stuart
People don't realize how much work goes into the business.Things break stuff happens that they have no control over.There are some of the best people you will ever meet though
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March 2023 by jerry crawford
Drivers are poorly trained and knock over cans, will not pick up spilled trash. If they knock it over they leave it!They never run on time and are sometimes days late.Service: Trash removal & disposal
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March 2023 by Gracie LaMaison
My trash was not picked up on its normal day I have called twice and they said it would be picked up on Friday night (three days later) The trash was never picked up. My garbage had animals getting into it because it was not picked up. My trash is piling up inside. I can’t even take it to the dump because it isn’t open on the weekends and they said they’d pick it up on Friday. I’m livid with this company and it’s not their first time not picking up my garbage. I’ve never had this much trouble with a trash company anywhere I have lived. If you don’t have staffing - pay your workers better. It’s ridiculous that they don’t have enough staff so if someone needs to go to the funeral their business skips you even though you are still paying for their services.Service: Trash removal & disposal
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March 2023 by Mitchell Fain
2017 Never had a problem. Very good , reliable service. Nice folks.update 2022 still the best.Service: Trash removal & disposal
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March 2023 by Crystal Strickland
Consistently lateService: Trash removal & disposal
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March 2023 by John S
I contacted Mauldin through their website for a new bin. They responded right away by email to let me know that they were waiting for new bins on back order, rather than leave me wondering. Now they have replaced my bin with a newer one in only two weeks' time. Excellent customer service. Thank you, Mauldin.PS: Those giving bad reviews for delayed service should know that they have a message on their site addressing this. It is due to lack of personnel, which is a widespread issue. Those giving bad reviews for spilled trash, etc should know that they also have a message on their site addressing this and that you should be bagging your trash to prevent this and other issues.Again, thank you, Mauldin.Service: Trash removal & disposal
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March 2023 by Linda Reyes
Great customer service and affordable. They also always make sure to pick up on time.
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March 2023 by M B
They have been consistently late on picking up household garage for multiple weeks now. They do not pick up garbage that falls out of garbage cans when they put it in the truck which makes the neighborhood looks horrible. I am looking into a new trash service. I DO NOT recommend them to anyone.
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March 2023 by Robert Smith
While I understand some of these reviews. I would have to say the ladies in the office have always been very helpful when I needed something and yes there are times when they were late. But I do understand trying to trying to hire help these days can be quite a challenge. So I try to be understanding and not take it out on the nice ladies in the office.Service: Trash removal & disposal
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March 2022 by Laura Baldwin
Not reliable and unprofessional.
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March 2022 by Steve Worley
Absolutel worst trash service in the State of Georgia
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March 2022 by Bre hill
Super rude and unprofessional office staff that answers phones. Super rude to customers
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March 2022 by Shirley Silvers
Just general garbage or leaves and limbs if bagged up properly. They run late sometimes but they eventually get here by the next day.
