ADESA Atlanta has a mixed reputation among customers. While some reviews highlight improvements in service and professionalism, especially from security personnel, there are ongoing concerns about customer service and inventory selection since the acquisition by Caravan. Issues with the Adesa Clear process and delays in communication have been noted. Despite these challenges, some customers express a willingness to continue buying and selling at the auction, appreciating the recent positive changes.
Huge shout-out to VICKY (TITLE DPT) for all her help! She helped me track down a number I really needed and was incredibly kind and patient throughout the whole process. It’s rare to find someone who listens so well and genuinely wants to help. Five stars!
February 2026
Mrs. Juanita get five stars She was the best person that I talked to today. She was nice and friendly and enjoyable person to have a conversation with keep up good work Ms Juanita I appreciate you so much.
June 2024
I want to thank mr Patrick the security manager for his help he is very professional and very very kind thanks Mr Patrick thanks adesa team