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February 2024 by Kaylee McCook
Russell at the Evans location is AMAZING and fixed my tire with no problem at all! Super quick
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February 2024 by Gordon Charlson
Had them replace a set of front brake pads a few months ago. Took hours longer than they told me because they had the wrong brakes delivered twice and no communication while it was happening until I called asking why they were so late. They gave me a few discounts after the fact and I appreciated that, since they said it was just an off day. I tried to book an appointment for my wife to get brakes and some other things looked at and she was told she had to wait 30 minutes to get into the bay after her appointment time and that it would be a two hour job. Not a big deal, but apparently an employee there named Tony said he could give her a ride back to our house while she waited. There's no way some stranger is driving my wife around in his car. Completely unprofessional and made my wife very uncomfortable. Maybe he was just trying to be friendly but it creeped her the hell out. Will not be going back to this location.
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February 2024 by Antonio Davis
My appointment today for my tires went extremely well. Amanda took the time to make sure I had everything I needed to make sure I drove safely. Her above and beyond customer service was outstanding. Thank you again Amanda!
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February 2024 by Jon Boland
Great work quality wait time is fair
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February 2024 by Emilie Halvorsen
Amazing customer service. Very kind, down to the earth, knowledgeable people! The manager, Amanda, was great!
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February 2024 by Deborah Chapman
Went to NTB in Evans on my lunch break because my tire was deflating. It had a small nail in it. The gentleman plugged it for me and didn't charge me. Great customer service. Thank you
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February 2024 by Jenn Porter
Amanda (GM) & Colton (Service Tech) went out of their way to help me, an otherwise stranded & alone older female who was wrongfully told my car needed a special tool to change the battery (by both Walmart across the street & O'REILLY) and took the time to get my battery changed even though it was time to go home! Before me they fixed another lady's tire & was honest with her about it NOT puncturing it (when other places would of made a quick buck!). I can't say ENOUGH in a review short enough for people to read, so I'll say THIS. HONESTY & INTEGRITY ARE BIG TO ME. IF THEY ARE TO YOU GO TO THIS NTB LOCATION! ?
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February 2024 by Lex Wheatley
This place fixed my car in immaculate timing ? Amanda's customer service was excellent she knows her stuff!!! Even the guy stayed late so I could get my car the same day. Sweet people. :) I'm going to go back for my axel and everything else I need.
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February 2024 by Becky Baskerville
Best experience ever. Customer service is 5 stars plus. I highly recommend bringing your vehicle to NTB.
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February 2024 by Shannon Yingling
Great service! Went for an oil change and Amanda and her tram got me right in and out. Will definitely be using them again. Thank you
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February 2024 by Bildo Cunningham
Amanda and Russell are awesome to deal..only talk to them...great service
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February 2024 by Jenna Eby
Russell was extremely personable and knowledgeable from start to finish. All the staff are friendly and helpful, especially the management team. I won’t go anywhere else for my auto needs. Thanks, NTB!!
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February 2024 by Edmonds Music Inc
Quality over quantity! Thank you NTB Evans for the excellent service!!!!
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February 2024 by Autumn Edwards
Best service ever received! I wasn’t sure with what was wrong with my car, but Amanda and her staff really helped me understand without making me feel stupid! Amanda does a really great job running the store and staff!
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January 2024 by Gunnar Schulz
10/10 would recommend! Got a screw in my tire and John was able to fix my tire up like new! Quick and efficient. Anytime I have tire issues I will be coming back!
