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September 2024 by Donna Mig
My experience with my local UPS store in Ellijay has been a fantastic experience. The store is well managed, the staff is professional and extremely helpful.
Tiffani is the BEST, she went above and beyond in assisting me with a shipment ordeal created by a 3rd party.
I hope she is recognized for her hard work and customer service especially since "Customer Service Week 2024 is celebrated 10/7 - 11. She deserves a shout out for her outstanding performance plus more...
I encourage more to be like her... on how she stands out especially with her friendly demeanor, her kindness and willingness to deliver the best customer service. Thank you for your partnership and providing me with a superior customer experience.
Donna M
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September 2024 by Samuel Sly
I needed paperwork Notarized. The process was quick, efficient, and affordable. Thank you.
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September 2024 by Tommy Gallagher
Hope helped me get the kiosk goin when it wasn't working 5/5!
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September 2024 by Angel Asbridge
Tiffani’s customer service skills deserve more than 5 stars. She turned a horrible Amazon return into a pleasant experience.
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September 2024 by Kaylee Garrett
Hope was very helpful today she helped with the kiosk!
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August 2024 by kristina gray
Hope is a hardworking lady! Thank you for your help ?
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August 2024 by Deborah Beers
A+++
Every time I go into this store I am greeted in a friendly and timely manner.... That's job #1 in customer service.
To acknowledge someone and let them know that they will be helped eventually. This store can be quite busy and everyone is in a rush.
(Why are we all in such a rush?) Wait in line and chill.
There are several employees that I see often and they are extremely efficient and knowledgeable. I sure hope they are compensated well because they do a fantastic job.
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August 2024 by Tom Leckwart
Clean store, serves its purpose, but friendliness is not a priority. I’ve been in two times, and even eye contact is a challenge. Maybe the girl today was having a bad day?
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August 2024 by Eric Kimbrell
I walked into the store with no hope of getting my items shipped in time. But I was wrong. I found Hope. Literally! The awesome young lady behind the counter, Hope, saved the day! Kudos to you Hope and kudos to the genius that brought her on board!
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August 2024 by Tim C
Super fast service with a smile
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August 2024 by Mike Hauxspigg
I took a box that I had to return for a customer that the shipping label was emailed to me and these greedy dirtbags wanted to charge me $3 just to print the freaking label hello you are a UPS store that has to print and ship things with labels do you charge people who buy the label or buy the postage there $3 to print their label it would seem to me if your business is on the sign you don't charge for people to drop off at your location and use your labels
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August 2024 by Amanda Adkins
They are always friendly and helpful. Stacy was very helpful today. They have been honest with me about shipping costs regarding what options would be most beneficial for me. The facility is always tidy. I rarely have to wait for very long.
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August 2024 by Justbreathe
Absolutely love this store..fast and friendly service ?
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August 2024 by Alisha Mann
Always fast and easy help, very nice employees.
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August 2024 by Jessica Palmieri
Staff are super friendly! I drive a half hour to make amazon returns bc of their workers!!
