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February 2024 by Wanda Smith
Just stopped to mail a package. The clerk took my package, calculated the postage, added the shipping label and sent my package on its way.
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January 2024 by Lisa
AA girl with blonde braids was as nasty as all AA female postal workers. Unpleasant and dry, should be in the back stocking mail and not interacting with ppl. All post offices with AA women as the point of contact are awful and this experience was no different. Put them in the back, they make my postal experience horrible.
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January 2024 by Alda Jacobs
Love this very personable post office. Very friendly & very helpful. Please keep up the great service.
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October 2023 by Ivan Tirado
The person delivery my package lied when said left my package in my mailbox. It was clear according to the usps system that the person left my package at front of my garage, not at front of my door, where my ring camara can detect any stealing. He put in his comments he/she left the package in my mailbox. What is wrong with this office? Is rated 2.2 stars and a lot of people complains about delivery and service. IF YOU NEED SEND A PACKAGE, BE AWARE OF THIS LOCATION. SOMETHING IS VERY WRONG THERE ACCORXING TO MY OPINION.
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October 2023 by Jasmine Arnold
Idk why, but every single day I recieve somebody else's mail that does not live here at this address. To make matters worse it's always a completely different address than mine. I really don't understand this at all.
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October 2023 by A Karr
Since Ms Linda retired this location was never known for friendly service some 15 yrs ago.Recent visit on Tuesday Sept 5, rep with glasses, too much red blonde hair is one of the rudest and unprofessional reps ever. How hard is it to smile and answer the customers questions politely in a courteous tone.? She is always annoyed and appear to dislike her job. Find another job or place her to the back! We pay good money to send even small packages, she is not working for free, provide quality service please! My GOD! Management has to be aware, it starts with you!
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October 2023 by SON LE
Open mailbox 804 in this PO since 2010. Friendly staff, great location and never lost any packages. Just pick up packages this morning, I saw their worked so hard for us. Thanks,
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October 2023 by Goliath M.f
If you want to waste your time, send here.Terrible service, they were clearly told that the package contained a mobile device, and they still tried to send it by air, to which the shipment was rejected. 1 week lost
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July 2023 by MaeBelle White
Anytime I've had a package come through Ellenwood it has been delayed or canceled. Very poor service.
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April 2023 by Bee Spirit
Close this post office down and merge it with either Rex or Lake City. The employees at this location are slow with customer service and very unprofessional. One of the Ellenwood carriers couldn't deliver my package because I wasn't home. After repeatedly trying to schedule a redelivery with the awful USPS system, I decided to pick up the package. The carrier had left a ticket on my door directing me to the Jonesboro branch and when I got there I was told they didn't have my package. I was told the Ellenwood location put the wrong ticket on my door. Smh. Get to the Ellenwood location, the cashier was very slow to respond and refused to listen why the carriers must use the right delivery ticket to leave with customers so they can pick up their packages at Ellenwood. She went to her "manager" after she realized the mistake and while she tried to explain to her, the whole back area laughed. Never apologized for the mistake unlike the Jonesboro location. Disgusted, I took my package and left. I plan to file a complaint.
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February 2023 by Chris Gale
Every time I have a package go through here it gets delayed for a week or more!
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January 2023 by Kay Brooks
Ellenwood prices were cheaper than Monticello. Overall great services from the ladies at the front at both locations!
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July 2022 by Mary Claire Etheridge
I’ve called this post office four business days in a row multiple times a day and no one answers the phone. I’ve called every post office in the surrounding area and they all answer the phone. I’m not sure what the problem is.
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May 2022 by Robert Colson
i had a small box to return back to H&M and the associate literally charged me for tape at the counter and said she didn’t have tape when there was a tape roller right behind her.
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March 2022 by Nikesha Essono
I always receive excellent customer service when I visit this post office. Yanni was so patient and helpful with assisting me to secure my packages today. I truly appreciate it.
