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December 2023 by tenosha williams
The driver sent a pic in saying he delivered my package at my door step. The bad thing is the door in the pic with the package is not my door… now yall playing crazy about my package and wants the shipper to file a claim.. like tha dnt have nothing to do with that…
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December 2023 by Liz Gibson
My package arrived there 8 days ago and still has no expected delivery date. Such poor service should not be allowed. Gross mismanagement
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October 2023 by Christa Taylor
My package has been sitting at this location for 5 days. I’ve called fed ex 2 times and been hung up on when I ask for a manager.
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October 2023 by John Pinon
Package came through here and was lost. I was told the package was leaking a substance by the customer support rep. The package was two pieces of metal with no liquid in the box. Sucks talking to foreign people in a call center in India who genuinely don’t care about customer service or you.I was told a lie to shut up. Reached out again and got on the phone with an American Rep. and she was able to verify that the package was lost and not traceable. Dealing with CS and this place has reinforced my choice to not us FedEx again.Never have this problem from UPS and my packages don’t get slung across my yard with UPS either.
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October 2023 by Aaron Chambers
Thanks to Timoni in Linehaul at 303 for your help in setting my truck. She's a great person. Superior attitude. Good for business. Great to work with. Keep up the good work.
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August 2023 by Brianna Miller
Do I have to show up at this location myself to retrieve my package?! Like what is going on every single time everything goes well but as soon as it’s scanned at this location it’s an issue. Why is this place still up and running. Who are y’all hiring what is the issue. I’m so confused do I need to put in an application to work here myself?!
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July 2023 by Susan Landrum
Never received my packages and the last place they were scanned was Elenwood GA location over a month ago. Called FedEx and was told I could not make a claim that I would have to call the place I ordered my packages from and get those business to call FedEx to make a claim on my behalf other than that there was nothing else FedEx could do. FedEx said that is on the business and how they shipped the package. FedEx would not even look in to the situation. Wow
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July 2023 by David Gordy
My package is sitting at fedex in ellenwood ga for ove a week now please don’t use this company
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July 2023 by Eric bruder
Fed ex is terrible, can’t contact anyone from fed ex, everyone is from India. Can’t help or give any answers, obviously this company doesn’t care about the costumers
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June 2023 by Jessica Warren
Package constantly gets delayed and says “delivery attempted, no one was home”. Need to hire better drivers that won’t lie about delivery attempts because NO ONE is coming down my driveway to try to deliver anything.
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May 2023 by Penny Brown
Called to change delivery date and it wouldn't take fedex tracking number.Very frustrating! I'm recommending to the shipping company to stop using this place!
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April 2023 by Al Austin
Package arrived at this facility at 6:30 am on the 13th for a 14th delivery 42 miles away. Did not get delivered on the 14th. On the 15th I received an update that my package was in Texas and will be delivered on the 17th! Make it make sense!
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March 2023 by Bianca Williams
Clean facility, pleasant staff. Feels like my package is being taken care of over here.
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March 2023 by Kupkake
Please, from one human being to another, if you have any shred of self worth, do not work here.No breaks.Fussing over bathroom/water usage.No protective equipment like gloves or eyewear.No safety training, they don't show you where the exits are.Lifting heavy boxes over wobbly step ladders.Heavy machinery running at breakneck speeds to meet quota.Nearly fell and busted my head day 1.Had to touch an unknown chemical with my bear hands to keep pace day 1.They throw you into the frying pan day 1.I beg of you: Flee. Run as far and fast away from this wretched place as you can. This a job for humans pretending to be robots, not actual humans.
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March 2023 by Ek Ke
No dollies available. Had to go to orher hub to get one and come back