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May 2023 by Hadiyah Vaughn
The reason why I used this State Farm facility was because the one that was located on Peachtree Street would always have attitudes when I called so I had my account transferred over to this branch. Though every time I call and Celeste answers the phone, She has an attitude she states she’s been working there for 25 years. I think it’s time to retire to something less customer oriented. If I call a facility stating my issue instead of you asking me did I not receive it or did I receive an email obviously I didn’t because I wouldn’t be calling. Instead, just go ahead and send the form (Email) to me so we can get the situation cleared instead of the back-and-forth, after 25 years of experience I would think you have learned that by now.
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February 2023 by Yaketa Lundy
Never answer the phone i sent a email saying i would Like for my policy to be canceled on Feb 23 he put Jan 23 left so many voicemails trying to get homeowner insurance quote never got a message back
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October 2022 by Love pro
they never answer to phone or call you back have to the customer service directly
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November 2021 by MaryKay Williams
If you need a great insurance agent in East Point GA, contact Demetrius Simon right away for great service.
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September 2021 by adorableone1995
My experience here was always pleasant, my Insurance agent was Celeste and she was so nice each and every time I went to statefarm.
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January 2021 by bertha acevedo
Very friendly and dedicated to his clients.
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November 2020 by trenna malone
Good experience overall...I've been here with the agent for quite sometime! You wont always get an answer when you call the office, but they will for sure return your call.
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August 2020 by Kendra Frazier
This by far has been the BEST experience I’ve had with a car insurance company. CELESTE made the process so easy from start to finish. In a matter of minutes she provided me with a written estimate & with the price I was quoted no need to shop around.Take my advice give her a call!!!
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April 2020 by Official Email
I had been struggling with my car insurance and complained all the time to my mom who had insurance through Demetrius Simon State Farm office. My mom kept telling me he had the best rate on auto insurance and I wasn’t listening only whining all the time — — then one day I decided to stop by the office to check. Mr Simon was so personable yet utterly professional as he quoted me such an unbelievably affordable rate that I felt silly for waiting so long. I hate to sound cliche but it’s true what they say; “like a good neighbor, State Farm was there”...over the years I can’t keep it to myself....I tell everybody.
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January 2020 by Curtis Dye
Good people. Very nice and helpful.
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January 2020 by Heather B
I have been with with Mr. Simon for over 10 years. The customer service is always excellent & they're also there as a listening ear. I appreciate all him & agents have done for me & my family.
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December 2019 by Norene Godfrey
I'm known Demetrius Simon for more than 20 years and he's been my agent since my daughter teen years as a driver I value his opinion he is very knowledgeable easy to talk to he is my daughters agent for more than 10 years you can have no better person for homeowners and car insurance thank you Demetrius
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December 2019 by Carolyn Ojeda
State Farm Insurance Auto and home insurance great prices and a very friendly staff that will work with you and your budget
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December 2019 by trulook
Not an insurance company more like family
