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August 2024 by Sri Harsha Polisetty
It was quick to drop the mail here. Staff here are courteous.
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July 2024 by Tatiana Plaza
Jones is the rudest usps employee I’ve ever met! If you don’t like your job that’s fine but no need to be rude with sarcastic answers, rude statements and amazingly negativity. It’s not a one off, he’s been consistently rude for the 2 years I lived there and i came back a few times after I moved because I work near there. Big mistake and attitude got worse. I literally try my hardest to not write bad reviews but this one is well deserved.
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May 2024 by Klarissa Ortiz
The woman working at the front was very rude. She was assisting a man before me and he was asking questions and she was being very short with him. She kept huffing and puffing saying she didn’t want to be there and talking bad about another worker who was coming in late. I felt bad for that customer because she was talking to him and on the phone and it was confusing. It was very rude and her attitude was not acceptable. As customers, we understand working with customers can be hard but she shouldn’t have taken it out on him. When I got to the counter, she didn’t acknowledge me , she was just on her phone talking to that person and didn’t say anything but what my total was. I understand people have bad days but her attitude and behavior was so uncalled for. The office literally opened ten minutes before and if she is acting like this at that time, I can’t imagine her attitude towards the end of the day.
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May 2024 by Nishant Singh
Date: Apr/24/24 11:30 am
RUDE AND DISRESPECTFUL!! The African guy(big) was super rude not just this time every single time. He doesn’t know how to talk to customers. He really needs to be replaced by some decent attendant.
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March 2024 by Tequilla Lee
I run a small business, so speedy delivery is VERY important to me. I came in with two pre-labeled packages and asked where I needed to go for drop-offs. The man at the counter told me to sit the items on the counter because there was a line and he would get them. I happily did that, grateful to avoid the long line and left trusting they would be taken care of. A WEEK LATER, the shipping labels STILL HAVE NOT BEEN SCANNED!!! My customers are looking for their packages and I have NO information for them, so I went back to the location for answers. While standing in the back of the long line, someone asked if there was anyone for “drop-offs”, so I said “I dropped two packages off last week, but my customer hasn’t received them, and I don’t see any scanning information on my app to track the packages. “ The man responded “well, you didn’t ask for immediate scan, so the packages are on the way, they just haven’t been scanned yet.” When I repeated that it’s been a week (only going to charlotte, nc), he repeated “they’re in the way “. Now I have to replace the order (costing ME more money) and ship them out again. I will NOT using this location again. Save yourself the stress.
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December 2023 by Amber Talley
Zero stars if i could. I should’ve got his name but the black dude with the lil facial hair at the front was VERY rude first thing in the morning. I was the first customer and he was being very dismissive to my questions about returning a package and proceeds to call other people around me. I taped my package and sat it next to him and he demanded that i needed to hand him the package. I asked him was he having a good morning and his response Is “im just not giving you any emotion”. VERY VERY VERY RUDE & poor customer service. When the terrible transaction was done he slammed my receipt on the counter and proceeded to move on and call the next customer. A man with a nasty attitude should not be working up front with people. If you’re miserable get a new job.
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December 2023 by Stephanie Davis
I wanted to send some large flat photo mailers international. I first went to the Briarcliff post office, where the clerk said they could not process international for some reason, and then told me that each packet required a customs form. So I took the forms and filled them out at home. The next day, I headed to the Chamblee post office, where I was told that they could not process international mail at their facility as their machines were down temporarily due to paperwork issues. The clerk recommended I go to the Dunwoody post office. When I went to the Dunwoody post office, the clerk questioned why I wasn't able to mail international at either facility, and said I didn't need a customs form for large envelopes that were less than 3/4 inches thick, and even showed me his screen with the instructions. There was no special machine to process international. He just used the same scale and program as for domestic. He processed my mailers at a letter rate which was much cheaper than the parcel rate that the Briarcliff clerk said I needed. I was in and out of the Dunwoody post office in a matter of minutes. I appreciate getting the quick efficient and accurate service that the other two post offices did not provide. For the record, the Briarcliff post office has not mailed international for me for at least two years that I recall. Guess I am driving to Dunwoody for this special service from now on.
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October 2023 by Ev
I have shipped MULTIPLE items from this location. EVERY SINGLE item that didn't have a tracking number was never delivered. Where are all of my items?!
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October 2023 by margaret slaton
Once again-NO SERVICE! Employee refused to assist me with my mailing because I was still waiting in line after closing time! Kiosk doesn’t work for self service. Employee says it will be unavailable for weeks! Hire some qualified workers!!! I will be using UPS.
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October 2023 by Dr. Lee Davenport
Every time I go to this location the staff is helpful despite the long lines and various negative/rude attitudes of some of the impatient patrons. Today was no exception! Since there was no line at the time I was there, the clerk (Karen) graciously offered to help me put the stamps on the 100 pieces I was mailing! She didn’t have to but I was so glad she did!
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September 2023 by Akhil J
Never opens on time
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September 2023 by Eric Ciavardini
Drop box is taped closed. Closes down at inconsistent, random hours during the middle of the day and long lines when they are open. Kind employees and good location are the only pros.
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August 2023 by Margaret Savenko
After lunch nobody’s coming back to the post office!
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August 2023 by S. E.
Was ok-ish.
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August 2023 by Olivia A
Excellent & Quick service
