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July 2024 by Arsalan Ashraf
Constant repairs, and leakage issues
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July 2024 by P Vithiya
Thank you James for fixing our AC issues at the earliest and provided temporary portable AC.
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July 2024 by Brianna Froebel
I would give this place negative stars if I could. It has been a few years since I lived here but when I realized they sent me to collections I could no longer remain quiet.
I moved into my apartment on the first floor in November of 2019 and promptly moved out mid March 2020. I did NOT live in the apartment as it was inhabitable for the months of February and March and here is why- During my time living there (roughly 3 months) I filed 11 work orders. They were for various reasons but mostly the rat and mold infestation in my apartment. The work orders were either not answered or when maintenance showed up did nothing but "look around". I finally moved out at the beginning of February leaving my things behind after being hospitalized.
Several times I caught rats in the kitchen eating my produce on the counter and running through my cabinets!
I documented with photos and videos, the damaged weather stripping at my exterior doors where the outdoors was clearly visible from inside my apartment. I could never keep the apartment a steady temperature because of this- especially in the winter! This inevitably raised my heating and cooling costs. Not to mention My thermostat was broken for several days before addressed.
I filed multiple times about my tub not draining properly. This was never fixed. I slipped multiple times in the shower due to this problem, not to mention the foul odor it left.
The most concerning issue I had was the mold infestation. I have attached photos and have many videos of the problem. During my time at The Point at Perimeter I experienced many illnesses but the worst was Bronchitis TWICE, walking Pneumonia (lasting almost 2 months), and was also hospitalized due to lung complications. This resulted in thousands of dollars in medical bills.
After several phone calls and emails back and forth they allowed me to vacate the premises but not before asking me to pay additional rent for which they have now sent me to collections for. They REFUSED to do the final walk through with me on move out day. They REFUSED to fix the problems in the apartment and continued to give me the run around.
In addition, there was horrible water damage under the floors. I have shared photos and outlined in red where you can clearly see discoloration due to the water. The floors were "squishy" when walked on.
I conducted multiple independent party mold tests coming back positive with severe mold results during my time in apartment 6106 all which are now with an attorney. It baffles me that not only would this apartment complex not fix the issues stated but cause me THOUSANDS of dollars in medical bills, and then send me to collections...I moved my things out the second week of march but do keep in mind I hadn't been living in this space due to major health concerns since the end of January! My furniture and all clothing were also completely ruined. I had to throw out everything as it was soaked and covered in disgusting mold. This was another cost to me.
I'd like to note despite their carelessness and lack of holding up their end of the apartment contract to create a habitable space to live for the money I was paying monthly, I never asked them to pay my medical bills or reimburse me for heating and Cooling costs or anything else they caused me for that matter. I simply asked out of my lease. and they come after ME for money! unreal.
Not only have I hired a lawyer but I will also be taking this story with my photos and videos to the local news outlet. Its time they are held responsible for this dangerous environment!
I think the photos attached speak for themselves. These are just some of the places in the apartment. I have dozens of videos and photos. Please keep in mind these were taken on move out day so they sum up perfectly how none of the issues were EVER addressed. DO NOT LIVE HERE!
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July 2024 by tiara Willi
Malik is awesome . He is very knowledgeable and answered every question I had .
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July 2024 by Taylor Williams
Malik was great! He showed me around the property and was very helpful and he was very articulate with explaining everything. He made me feel at home already. Highly recommend. 10/10
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July 2024 by Drew Drew
Put in multiple maintenance requests and all done the same day. Datan was awesome!
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July 2024 by C A
Current onsite management team is extremely rude, incompetent, and overall absentee. It's the worst it's been in at least 7-8 years and that's saying a lot. Community wise -- it's annoying, old, and dirty but safe -- aside from the fact that the onsite management team apparently lets people sublease to random folks and/or squat.
WMP needs to get rid of the current onsite management team ASAP.
Current maintenance team has been great though.
Side note: Beware the 5 star reviews -- some people can be "bought."
Response to the response: No thanks. Please see first sentence of my review. I'd rather reach out to WMP to discuss the fact you are letting people sublease, move-in the same day other tenants have moved out without cleaning, etc. Absolutely deplorable.
Also, really cool of them to paint vacant apartments (outside of the ones they rent out against their contract terms) and not ventilate so the surrounding apartments have to put up with it for multiple days. I swear -- new management here is empty headed as it comes.
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July 2024 by vrinda bhatu
Very sweet, nice and helpful staff.
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July 2024 by Elizabeth Comer Cooper
Marcel at The Pointe was so incredibly nice! She was extremely personable and very knowledgeable about the property. On my tour she made sure to show me things she knew would be important to my family and made me feel very welcome from the moment I walked in the door. If you are looking for a great experience, check out Marcel at The Pointe!
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July 2024 by SMRUTI RANJAN SAMAL
Lucky to have Demontae in our community! His response time is quick and he really did a great job on all my service requests.
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July 2024 by Shail S
Have been here for a few years. Nice neighborhood. The maintenance team is always very helpful , especially Demontae in the maintenance team is very helpful. Demontae has always gone above and beyond to assist us whenever there has been an issue with the apartment. He truly deserves five stars for his exceptional and prompt service. He is truly an exceptional member of the point at perimeter team.
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July 2024 by Jyoti Ranjan
Fist I will tell that how zandra is caring about our onboarding process..She is very nice to me and family and guide us to movement very smoothly. She is a keen to solve customer issue and always available to solve any kind of issue. I am extremely satisfied to live in The Point At Perimeter.
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July 2024 by Cimone Holt
Demontae always takes care of us! Maintenance requests done quickly and efficiently. The community overall is great never had any issues. Everyone in the office is great too.
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July 2024 by Sufiyan Ansari
Zandra has been so helpful throughout the complete process, overall it was very good experience.
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July 2024 by Mastan Babu
Good community, facilities except workspace and walkable to publix , Walmart, Hyderabad house and Target. Good elementary school.
