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June 2024 by Francisco Rocha
My favorite place
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June 2024 by Bhaskar Polisetty
During a recent visit to Ross, I encountered an issue with the billing of glassware that I purchased. The bill indicated a set of four items, but I was provided with only two. Upon addressing this discrepancy with the cashier, I was met with a response that I found to be discourteous. Despite my efforts to explain the situation, the cashier’s reaction was dismissive, stating a lack of understanding.
It was only after another staff member intervened that I was informed of a possible error in the billing system. This experience left me with concerns about the accuracy of Ross’s billing practices and the professionalism of the staff. I hope that this feedback will be taken into consideration to improve customer service and ensure that such issues are promptly and respectfully resolved.
I returned all the items I bought....
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June 2024 by Jasmine Hairston
Jekisha is extremely rude and needs immediate training before she causes a unfortunate incident at the location. And her demeanor shows management doesn't do their job rectifying these type of employees. While checking out I was told I had to remove my hangers; I usually do it just to help cashiers out anyways but this time it wasn't a choice. As I was removing a hanger she just looked while other clothes set on the counter I asked so you aren't going to take any off you want me to them all? She said she "only rings up the clothes" ok so just bag the hangers and then she preceded with she wasn't able to do that. Basically Jenisha wanted me to do her. Literally wouldn't remove one hanger. I picked up my things and went to another cashier Joi who was very pleasant after the first experience. I inquired was it store policy that associates arent able to remove hangers when checking out and of course the answer was no. I never have experienced being forced to remove my own hangers with no help of the employee. Just listen to how that sounds completely ubsurd. It's almost unbelievable but Jenisha at this location surely thinks it's ok.
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May 2024 by Andrea Mendoza
I didn't like the attention of the staff
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May 2024 by Gaynell McCray
It needs more items.
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April 2024 by Catherine F
The line winding to dressing rooms with only two clerks
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April 2024 by Jean Marquart
I got poked by a barb sticking out of a sheet set. Was visibly bleeding, still had to wait in line. Cashier rang my purchase. I said no, I'm here for antiseptic and a band aide. It took forever. I feel bad for the workers, they don't even have a first aid kit. I asked that she put the sheet set aside, so no one else would get hurt. Also it was a bio hazard. Ross, you will be hearing from me.
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April 2024 by Talisha “CoCoKehl” Hammond
Literally terrible costumer service. Never enough workers and they move so slow. Kathy needs to retire.
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February 2024 by S Kayy
This stop can us a face lift. Racks are bare and always looks as if it's going out of business. This is a busy area so please give it some TLC.
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February 2024 by Rodney McDade
Great shoes and book bags at this location
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February 2024 by Caturra Mora
Muy linda la tienda. Muy buenos precios.
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January 2024 by Ashok Guru
This particular ross store in Dunwoody is my go to and is good.
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January 2024 by Tony Montana
This particular Ross Department store merchandise is very serendipitous. I mean, every time I venture into this establishment, I find things that I'm not even looking for. One kaviot, though, you have to pull the trigger on purchasing your great finding immediately because if you don't, then 9 out 10 times those items won't be there again. GREAT STORE, and it's always clean, too!
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January 2024 by Rayanna Morgan
Never have enough cashiers. Guarantee to always have a long line with one cashier working ans the others somewhere around the store
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January 2024 by Niteesh Narayanan
Best place to go to buy good clothes for affordable prices. I have got all my clothes this year from Ross. They have good collections and they usually restock in a week. Do try before buying as sometimes the size may vary. They also have home decor and other household items. Do visit once and see for yourself.
