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November 2023 by Simone S.
I went Christmas shopping and Michaels didn't have any carts or baskets. I was walking around with twigs that were sticking to me in all, lights, floral wire you name it. The service was great because an employee saw me with all these items and decided to give me a big shopping bag to use to continue shopping in 1 piece. Value of the items were really good.
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August 2023 by Tee Cee
I create custom art pieces and Found exactly what I needed for a recent art piece. The employees here were so helpful and knowledgeable as they assisted me with all that I needed.
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July 2023 by Marissa N.
We spent way toooo long here, but found so many things for wedding prep. Also, always love the sales on kids crafts and activities.
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June 2023 by Michael B.
This Michael's is as good as any other Michael's you've visited. The hobby store is full of options to keep creative minds and families busy, including during holidays thanks to their rotating seasonal selections. Prices are about the same as any other Michael's. The biggest difference in this store is the cleanliness. Everything is exceptionally organized and neat. It really shows staff cares about appearance and helpfulness. Parking is super easy thanks to the huge lot.
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March 2023 by tom marney
This is a full-service Micheals, not a "custom frame shop." I battled traffic to get here, then nearly blew a gasket when I read that it was supposedly a frame shop and therefore had no chance of having what I was looking for. Fortunately, having made the brutal trip across town, I decided to visit anyway and found that the store had been mislabeled on Google Maps. In fact, unlike the other three Michaels I'd tried today and yesterday, it *did* have what I needed. Also, the aisles were labeled, which irritatingly often isn't the case at Michaels.If not for the misleading label, I would've given it five stars.
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January 2023 by Karri Hill
Absolutely love the store the staff are amazing but my favorite part is as a woman who uses a wheelchair they always have one ready for me no other Michaels in Atlanta has power chairs and that’s why I appreciate this location
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December 2022 by Alexandra F.
I had the BEST experience with Tim in framing. 1) He did a FABULOUS job on my piece. The level of quality I received for the price was incredible. 2) Tim was incredibly kind and patient with me. He even helped with my mom via FaceTime. Lastly, the price / savings were not even comparable to anything else on the street. The money I saved plus the kindness and professionally exuded by Tim made this more than a 5-star experience. Thank you, Tim, and the Michael's Dunwoody team!
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June 2021 by Kathryn L.
An impromptu visit to make a return. The young employee at the register was welcoming & extremely mannerable. This store seems to be bigger than the Piedmont location & in better shape cleanliness wise. I made my way to the Arts & Framing department where that BOGO deal was still present, which was a plus. Also too, I noticed different inventory by a smidgen than my normal location.Located next door to Target with ample parking.
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April 2021 by Pete E.
They do some good work but I would warn you that if you are doing anything requiring a plaque do the work somewhere else. They outsource that work and their vendor is very unreliable. I placed an order on March 12th that was to be ready in March 26th. In March 20th the framing shop called me and said they were having issues with the vendor and would reorder it. I heard nothing and called back on April 7th and was told the same thing - they would reorder it. I told them if you have to reorder it 3 times they need to select a different vendor. Very disappointed with the service on this particular item. I have done a lot of business with them but now will have to reconsider for my next framing job. Find another vendor so it does not negatively impact your own business.....if I had to order the same thing 3 times it highlights a significant problem! Not sure why this is accepted behavior from a vendor that inhibits your ability to maintain your commitment to your own customers.
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January 2020 by Rachael Caruso
Great work; friendly staff