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June 2023 by syrenthia harris
I have been a customer since 2011. I have never had a problem with the customer service. They are always courteous and very helpful. I always reach my goal weight whenever I use their products.
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June 2022 by Sonia White
Jessica is the best! She is the only reason I came to this location, her professionalism and hospitality really exceeded my expectations.
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January 2022 by Dephaine Hill
Great Staff & Weight Loss Program. I Didn’t Maintain. I’m A Start Over And Maintain This Time. Thankful For The Online Ordering.
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October 2021 by Robbie Buchanan
Great Customer Service. I returned after 10 years since I didn't fully commit the first time. All my questions were answered, weigh in was smooth.
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July 2021 by Janet Howard
I always place online orders. They arrive to my home fast and with a receipt. It's an easy program to follow. The chocolate shakes are amazing!
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June 2021 by Nicki
My experience has been amazing. The staff is very helpful. I have been able to lose weight with the guidance of Dr. Mansfield. Great communication! The shakes are delicious.
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August 2020 by LoveZor Boutique
The office staff take no ownership for their behavior. Very unprofessional and rude they tell lies after lies... I was told my packages was still in pending status .No kind of commucation I have been with them for a year!! I live in stone mountain ga 6 exit away theres NOOOO way I should have to wait 10 days. to recieve a package.. I'm so done with this place without having customer service skill you consider unprofessional and makes the company look bad. Thank you Jessicia for always being kind and respectful.office hours are terrible Save yourself .
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April 2020 by RedBelle Mage
Sadly I have to agree with low ratings. Customer service has really taken a nose dive. The recent staff act like they dont want to be bothered. The hours and location make it impossible to pick up and the staff will not try to understand, dont care forcing you to pay for shipping only to wait more. Too much hassle and headache.
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September 2019 by April Tolbert
Customer service is key! With the exception of Jessica, everyone's attitude is jacked up. Every staff member act as though they do not want to work. Even the new staff members makes no attempt to build rapport. The plan that they offer can be bought at other weight loss facilities for a portion of their cost. Dr. Mansfield should do something to get his old staff back on board.
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August 2019 by Daisy S
The office staff is useless and take no ownership for their behavior. I have had numerous issues with them sending packages to the incorrect address and items ‘sitting on the back of a FedEx truck’ as one of the staff likes to say. They will take your money as soon as you call though! Their office hours are terrible so they almost force you to get your orders by mail. Save yourself the headache and go elsewhere!
