“Have bought numerous good quality items from Costco. Most of the time their prices are lower than competitors. Also, on the few occasions I’ve had to return an item it’s absolutely no problem. They do often have long lines but are quite organized and the line moves quickly. At this time, I have no negative comments.”
8AM - 6PM
3925 Venture Dr, Duluth“Basically the business Costco for Asian restaurants? Located next door to JusGo and right across from CostCo, this wholesale warehouse is open to the public. They carry restaurant supplies and food products. The pricing of their food products are a little cheaper if not comparable to the neighboring Asian groceries/ farmers market (I like picking up some produce here). They have a large selection of frozen seafoods and they also carry some live fish, lobsters, and shellfish. I'd recommend this place if you're looking to do some grocery shopping -- especially if you're planning to cook for a (large) group/party. Also, make sure to bring your own bags/totes (unfortunately no empty boxes for you to use/take here).”
“Large Costco in Duluth close to the highway with easy parking access. I visited just before the New Year on a weekday and it was crowded but I was in and out in no time, thanks to the easy layout and self checkout system. They had an employee assisting with transactions at self checkout which made each transaction go quickly. There were also two lines to exit the store although most people gravitated towards the longest. Keep your eyes open and don't follow the crowd because you may not need to wait in a line. I purchased a large bag of ceaser salad kit $8.99, everything was included. Salad was fresh and croutons were tasty. Located in fridge section close to bakery. Dungeness crabs (4) $22.38 and lobster tails (6) $41.73. Portions were large and meaty. You can find these items all year. I experienced excellent service and purchased all items on my list.”
“I visited the Costco in Gwinnett County today. This store is very similar to all the other locations in that is extremely busy. It always takes a while for you to park so patience is a virtue. If your looking for bulk items of any kind, chances are you'll find it at Costco. From toiletries to medicine, to furniture, to home entertainment, to groceries and even auto needs such as tires and car batteries, they got it. I'd definitely recommend this location to my family and friends. It was the bulk items for me.”
10:00 AM - 6:00 PM
3980 Venture Dr, Duluth“I visited the Costco in Gwinnett County today. This store is very similar to all the other locations in that is extremely busy. It always takes a while for you to park so patience is a virtue. If your looking for bulk items of any kind, chances are you'll find it at Costco. From toiletries to medicine, to furniture, to home entertainment, to groceries and even auto needs such as tires and car batteries, they got it. I'd definitely recommend this location to my family and friends. It was the bulk items for me.”
“I didn't have appointment and they were able to work me in! On top of that, I had lost $40 and they found it in my car. Left it on my carseat for me! Thank you so much!”
“If every business would use the customer service model of this company the world would be a better place. When I think of this company I use the 3 "P's" in this order... People, they are the kindest service people in retail, Product, constantly introducing new items at a, Price, the average person can afford. Obviously management got the memo, as a customer we have the power too shop any where. I had a SAMS card for several years, nothing wrong with SAMS, in my opinion they just are not COSTCO. I have had A COSTCO CARD for 5 years now, 2 years ago we upgraded to the next level card and as the manager promised it would pay for the membership and it has. Reason for the post is in the last year we have had 2 very interesting things we have watched develop. We shop 2 stores, Lawrenceville & Duluth (we call the mall store) 3-4 times a month. Lawrenceville last year in front of us was the RUDEST SHOPPER, she said it was her husbands card, and her credit card did not work, and it was in her opinion the stores fault. Honestly, this was one of those "YOU SHOULD BOW TO ME WAIT ON MY EVERY NEED" shopper was a JERK. The lady (I DO MEAN LADY) working the register and the man helping her were ROCK STARS. They slayed the DRAGON with service and kindness. They were so polite and did everything but pay for her purchase, and she stormed off. When I got up to the register after a long wait, I chose to wait to see what the DRAGON was up to. I looked at the LADY and stated HOW DARE YOU GIVE THAT PERSON SUCH GREAT SERVICE and we all laughed. DULUTH a very SENIOR CLASSY LADY was having issues with her credit card and she had (aprox $120.00 in grocery items) and only $65.00 in cash. I thought that she was going to cry, she kept apologizing. The Gentleman assisting and the cashier told her THIS IS NOT A PROBLEM, they apologized too those of us in line and turned their attention back to the Elderly Lady.. They asked what she was fixing for dinner, and rang that up, what's for tomorrow, they pulled that out and rang it up. They asked if there was anything else she would need for the next few days, and rang those items up. The register dude said that will give you a few days too get your credit card fixed. She offered to put the other items back and the assistant said "I GOT YOU, MY PLEASURE...SHE LEFT WITH HER DIGNITY IN TACT. I know I am a few years from being that lady. THIS goes way beyond customer service. This was KINDNESS and that is why I listed PEOPLE 1st. Great job, BETTER PEOPLE”
“Love this place! We like the meat dept. especially. Good deals for feeding a large family. The meat dept. also helped me once pick out the best piece of meat for a pot roast.The store is clean, the shelves are neat and orderly, and I've never worried about if they'd have what I want. Thank you!”
“The Duluth Sam’s Club is by far the best in the area! Great customer service throughout the store! Employees are very friendly and helpful and have no problem pointing you in the right direction if you need help finding something. Bakery items are always fresh.”
“Love this place! We like the meat dept. especially. Good deals for feeding a large family. The meat dept. also helped me once pick out the best piece of meat for a pot roast.The store is clean, the shelves are neat and orderly, and I've never worried about if they'd have what I want. Thank you!”
“Each row has 3 pumps. They have a sign, for each row, so you can tell if the pumps are occupied or open. Even though lines are usually long, they do move faster than locations with only 2 pumps per row.”