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June 2024 by Keith Osbon
Leann, Emily, Judith, and others were very helpful in handling a fraud issue with my company. Highly recommend Wells Fargo!
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May 2024 by Guardian Property
I love my branch here at Sugarloaf. There are always lots of tellers and bankers here and the people have always been super nice through the years since I opened my accounts here many, many years ago.
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March 2024 by ganziebaby
The wait in this bank for a banker is ridiculous! Why are there only 2 at this branch? No one at the front to sign you in or greet you, no guidance nothing!!!
I’m not sure if they are short staffed or just ill equipped to handle what is being asked of them! Sat here for 2hrs just to update banking information ?
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February 2024 by Cody Bende
Not sure what the point of a bank is if both of your ATMs aren’t accepting cash.
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January 2024 by Joey Smith
Was just at Wells Fargo and was turned away to open an account. You have to have an appointment to bank with them. Bankers have a reputation for being lazy and the people at this Wells Fargo earn that reputation. I have 8 accounts and have been a customer for years this is how they treat customers. I don't recommend anyone use this branch or Wells Fargo at all at this point. I will be looking at other banks and closing my accounts ASAP.
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January 2024 by Armen Joseph
Terrible service. Qfter eye surgery I needed help transferring money from a text into my Zelle. Customer service refused to help me, saying they may have an appointment coming in. They were just sitting there with nothing to do. Ridiculous. I waite over 30 minutes and the custiomer service rep just SAT THERE DOING NOTHING and would nbot help me.
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January 2024 by Robert Smith
Was just at Wells Fargo and was turned away to open an account. You have to have an appointment to bank with them. Bankers have a reputation for being lazy and the people at this Wells Fargo earn that reputation. I have 8 accounts and have been a customer for years this is how they treat customers. I don't recommend anyone use this branch or Wells Fargo at all at this point. I will be looking at other banks and closing my accounts ASAP.
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January 2024 by Robert S.
I have 8 accounts with Wells Fargo. I went to this branch to open a new account and was turned away because no appointment had been made. These bankers are too lazy to handle their in person customers during their business hours. I wouldn't recommend anyone open an account with this bank if you expect any type of customer service.
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November 2023 by Richard H.
Terrible customer service. Will never bank there again. You're just a number to them.
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September 2023 by Christian R.
Big thanks to banker Oscar Taborda, he is very professional and has much patience, I can tell you that the moment I met him I felt very confident and in goods hands, really recommend this branch!
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September 2023 by Chris R.
Big thanks to banker Oscar Taborda, he is very professional and has much patience, I can tell you that the moment I met him I felt very confident and in goods hands, really recommend this branch!
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July 2023 by Courtney Fields
Leann is THE best. I came in after a miscommunication with an online agent that led to unnecessary charges on my account. Leann made sure to listen, fix what she could, and follow up later the same day and the next day. She went above and beyond providing service.
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July 2023 by Scott Grogan
I always receive great service
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February 2023 by S. Martin
No joke....This branch lost a wire I sent...at this point being told I am out the money. Stay away. I know you think you are protected, but the receiving bank they never received the funds. Wells Fargo said my loss. Yes I opened an inquiry, but so far my loss.
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January 2023 by Courtney Allen
Leann is THE best. I came in after a miscommunication with an online agent that led to unnecessary charges on my account. Leann made sure to listen, fix what she could, and follow up later the same day and the next day. She went above and beyond providing service.
