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August 2023 by The real
Great place take care of money moves. The people here are amazing. To management thanks....
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July 2023 by Juan Lopez
One of the worst customer service. No one was in the waiting room. So I was first. Then peoe showed up and didnt have appointment. They started helping them before me. I guess my situation was not even important. I decided to close my account and never come to a wells fargo again. I would not even give a 1 star to the workers in this location
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July 2023 by Stacey Losa
The bank said my account is being closed for suspicious activities.Someone asked me to assist with donations for various charity events and I was told that a Management Team handles all funds received from the donors.After the donors deposited money into my account I then forwarded all the funds over to the Management Team.There were a few complaints from some donors who asked about where their money went and that is when the bank decided that there were suspicious activities.The money is no longer in my account because it was forwarded to the Management Team!!!If the donors and myself were being defrauded, then closing the account is best.I have contacted the person who has the Management Team and told them that I no longer have an interest in assisting because the bank said it is fraud and now my account is affected by this.My paycheck from my employer was to be direct deposited and the bank delayed putting it into the account on Thursday last week.On Saturday my paycheck showed as deposited and I went into this branch and a Hispanic woman who says she is a Manager, told me to have a seat after the Banker was unable to release my paycheck. This happened after 9 am.I sat until after 10 am and then another worker came over and asked if I needed help and I told her everything.She then said I should call Loss Prevention to release the paycheck.I called the number and the guy on the phone said I can now go to the Banker to get my money, which I confirmed by letting the Hispanic woman speak to him while he was still on the phone.The Hispanic woman went up to the Banker who was assisting me, then after a few minutes she said they are having difficulties releasing the money.Then the Hispanic woman said to call the Loss Prevention number again close to 12:45 and the woman on the line said the funds cannot be released and that I will get the money after the account closes on the 07/11So I left the branch after waiting from a little after 9 am until near closing time before 12 noon and it was not resolvedI called Loss Prevention today 07/04 and they said there is no reason my Paycheck should be held.I first began doing this online Review while at the bank, that day, but I decided not to, because I thought this would be resolved while I was there on Saturday.But my husband advised me today, to do this review, after he observed how it has all been handled.I live down the street from this bank and I thought it would be a convenient place to do banking but I felt a very judgmental and passive aggressive attitude from that Hispanic woman.Loss Prevention disagreed with how she handled the situation and said my paycheck should have been released and that I was given the run-around
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November 2022 by Bianca Dantzler
Avoid going in. They are so slow.
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August 2022 by Young Lee
I had to wire to out of state Daniel help assisted me so quickly. Very excellent customer service. Glad I had someone to assist me quickly whereas we'll fargo at pleasent hill didn't want to help told me to wait 2 hours for wiring.
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July 2022 by Jae K.
Seriously 0 star for the rest of those unprofessional condescending people who is ready to blow away customers. But I have to give Mr. Ken Lee for 2star because of his efforts. He does not belong there he should be promoted to place other than this scum.
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June 2022 by Ann Again
So nice ! No line and the teller was very helpful and friendly good vibe
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February 2022 by Kevin D.
If i can give 0 star i will do it for this Useless branch. . If we have to call to the customer service every time to solve our problem so what are you open for ?
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January 2022 by Ehan Ahmad
Poor branch can’t afford to hire enough cashiers, instead they always have someone sitting right next door trying their best to get rid of the customers, they will tell you all options to do things online mobile app or at the ATM before they let you step inside the branch and they feel very disappointed about it
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January 2022 by DK GA
Very slow service. Bankers make mistakes. Lynn the manager does not follow up on promises. Really dislike the service here.
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December 2021 by Rights dont come with Permits
If you can avoid this branch! Way understaffed and super slow. Only 2 tellers at 11:30 am?! For an establishment that creates "money" out of thin air (fiat currency) this is unacceptable! They create that fiat currency to give us loans yet can't hire more people with those creations.
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November 2021 by Gunther Grossmann
Horrible customer service! I lost my debit card and they wouldn't help, they just told me to order a new one and wait for it 7 to ten days, on a weekend!
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October 2021 by YJ Heo
WARNING! DO NOT USE ATM IN THIS LOCATION AFTER SUN GOES DOWN! I was depositing my cash on drive through after 10 pm and one black guy with white ski mask ran up to me and point pistol on my head, asking me to hand over the cash. I had to give away my cash and he ran into the bush next to the ATM where there’s no light. I rapidly drove away and almost my car into sidewalk. It was a terrifying. You don’t want someone to point pistol on your head and threat to give up the cash. HORRIBLE!!
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October 2021 by Brian Springsted
Always a waste of time trying to go to this branch. Both ATMs never accept deposits. Frustrating because I’m not the first to complain and yet still nothing has improved.
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June 2021 by Hodor
WARNING! DO NOT USE ATM IN THIS LOCATION AFTER SUN GOES DOWN! I was depositing my cash on drive through after 10 pm and one black guy with white ski mask ran up to me and point pistol on my head, asking me to hand over the cash. I had to give away my cash and he ran into the bush next to the ATM where there’s no light. I rapidly drove away and almost my car into sidewalk. It was a terrifying. You don’t want someone to point pistol on your head and threat to give up the cash. HORRIBLE!!
