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March 2024 by Mima S.
I have shopped at Walmart for a good while. But here is my story. Got home from work Sunday March 17 looking forward to a bagel and cream cheese. I opened the container and put my knife in. Upon pulling out the knife I see this purple thing and My first thought? Please Lord don't let this be gum I already spread some on the bagel? I got the courage and went back in and pulled it out. I look closely and there was also a hair. It is some type of rubber or plastic. I did not want to touch it too much. After looking at it I put it back in the container. Since it's pretty much similar to the color of the cream cheese I panic thinking ( I wonder if this is what they put in the mixture to give it color and volume). I went to the store to show the manager and was told to call the 800 number. I called the 800 number explain in detail what I have bought and was told Thank you for your concern and sending me a $5.00 gift card.
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November 2023 by Sarah R.
The worst experience I have ever had at a Walmart. I went to buy something that was $26 on the Walmart app at that same location and when it rang up a different price, the self check out attendant started an argument and was extremely rude. She told us that they don't price match to the app. Which absolutely makes no sense, why wouldn't you price match to your own app? We then went to another line and the check out attendant was much nicer, but still would not match the price on the app. Why would you have a price on the app at the same location I go to but charge more? The customer service today was awful. I have never had such an aggravating experience at Walmart.
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November 2023 by David O.
The manager, Taurean, may have the impression that shoppers time is worth a dollar. I went to the store today and found some great tapered candles on sale, actually closeout (from 6.79 to 1.00). I was going to get a pair at this cost it was worth getting some more. I take them, complete my shopping and go to self-checkout only to find that they ring at full price. I get an associate, but she confirms it. So, thinking I misread, I take the candle back and recheck the scan code, but it matches. I ask the guy in that section, and he confirms it. Now, i take them back to the register convinced they would fix this for me. The gentleman helping proceeds to ask the manager, since he could not key them in and...Taurean informs him that the labels are old. A store error! But his suggestion is: to sell me 1 at the closeout price. How is this store managed that closeout labels are not removed and after getting the costumer excited about the deal, they cannot honor the advertised offer or get them to me at cost? I could have gotten the candles for free and still i would not have gotten my wasted time paid.
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September 2023 by Linda B.
Ridiculous! I put an online order to be delivered. Paid extra and also tipped. Driver stated did not speak English, at another condo/location. Been trying to call Walmart and it either rings, no answer or someone picks up and hangs up. Why? Is it really to much to ask to get merchandise delivered? Star rating. Big fat zero
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March 2023 by Jimmy C.
What a joke, i bought some jeans and when i checked out it charge me 1.07 over, so I went and took a picture and went to the service desk, the worker was cleaning her area and I actually had to say something about it before she came over and took charge of me, cleaning over the customer!!!! I think I have had enough, selling my stock! Always over charging and most people don't have time to get the refund! No I wouldn't recommend it
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January 2023 by Shannelle W.
This location was not to bad it was my first time here so i didn't really know where everything was in the store kinda was walking around for a while but stopped here because it was on my way and i needed to grab a few items . . . Oh yeah be careful of your surroundings as well some guy parked next to me as i was putting my stuff in the car and he tried to talk to me in the parking lot an wanted my number after i told him no to giving him mine or taking his he got back in his car and drove off he didn't even go in the store smh weird right an this was around 2:30 going on 3 in the afternoon.
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October 2022 by Steve C.
My wife just got back from this Walmart in tears. The person checking receipts as you walked out falsely accused her of shoplifting. He stopped her as she was walking out and said she did not pay for a box of breakfast bars. He was extremely rude and made a scene. Once several other folks that worked for Walmart started to intervene, they looked at the receipt and showed him where she paid. The experience has shattered our faith in Walmart. After years of buying from Walmart we are going to Target.
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September 2022 by Mommy D.
Went there AFTER pickup side was closed. Front door guy said go to customer service and ask for managers. his name was Theo. Guy walks up when I'm asking for MGR. he inquired about my need. I told him I had a pickup and how do I get a refund...? He said if I come back in the am, I can get it. I said no I'm leaving town in the AM. He said he can go and see if he can find it. I waited for 10 minutes and VOILÀ ‼ He brought it out! BOB IS THE GREATEST‼‼‼ Thanks again‼
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August 2022 by Paul R.
This place was nice, however crowded somewhat like all Walmart's are. The employees when asked were willing to help me find what I needed. For the most part the employees that I ran into spoke English. Not many Walmarts has many people who can speak English. I was in and out. I found what I needed and the checkout time was really quick.
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May 2022 by James K.
Been waiting here for over 30 minutes.. Paige for assistance went out 3 times already..
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April 2022 by D A.
I wish I could give negative stars. I went to the store to pick up online order as this was the only store with available pick up for this item. I asked the greeter at the door where to go to pick up online order. He told me I needed to go to the Customer Service. There was a long line and only one person was at the Customer Service. I asked the customer service person where to go to pick up the online order. She yelled at me to get back in line. So I did. After 15 minutes standing in line, when it was my turn, she said "Go to the Orange Tower" pointing to her right. She could have just told me to go to the Orange Tower, but instead had me wait in line for 15 minutes. After picking up the item, I took a picture of this woman at the customer service as she screamed at me. Her name tag said Amy, Team Leader. As I was walking out, I asked the greeter why he didn't just tell me where the pick up area was instead of sending me to the customer service, as he can see the long line from where he stood. His response was " You should be happy. You didn't die. You are alive, so what's the problem?" Then he got very angry as I told him he had waisted my time by not directing me to the right place. Sometimes I have to wonder where the heck is the common sense & why these people are being paid for the job they don't do well at all. None of these jobs require a great set of skills anyway. Unbelievable!!
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February 2022 by Shonta W.
i was in walmart to get a universal remote and i asked a lady that was stocking shelves and she pointed in a direction don't have a clue what area she's talking about so i go back to the counter and ask a man the same question again instead of showing me where the items are. this company makes to much money to have people work in their stores with poor customer service relations. i will not patronize this companies stores ever again.
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December 2021 by James L.
I have lived in this area since this Walmart was built here. They have always had a problem with no one answering the phone. I don't know why they even have a phone. I have tried calling them at various hours during which they are supposed to be open. For weeks on end. No one ever answers the phone. I finally gave up and wrote a letter to John Furner - President and CEO, Walmart U.S. Let him try to get in touch with the manager of this Walmart. I doubt that's going to happen unless John has the manager's cell number. This is no way to run a business. Hopefully, Mr. Furner will straighten this store out.
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November 2021 by Annette M.
I don't understand how the most popular and convenient store can be so unorganized and unprofessional. Some of the people there look so mean, rude and talk to you like they are above you . Are you serious ? If you don't like your job then quit . I am not your enemy . I am just shopping like every one else. I hate going through the money center to cash a check or for anything. They act like they are the police or like you broke the law or something with the attitude , looking you up and down and rolling their eyes. Um , YOU WORK AT WALMART ! Please Humble yourself and Walmart please consider hiring a diverse group of people ..
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March 2021 by Lynn M.
Very poor service at Walmart pickup today. Associate Tameka wasn't wearing her mask according to CDC procedures and had her mask under her nose. The mask wasn't covering her nose and she has her face in the back of my open SUV. I politely ask her to raise her mask to cover her nose. She denies wearing her mask improperly, argues with me, spewing her respiratory droplets into the cabin of my SUV, then and walks off. What follows is a hysterical fit by this unprofessional associate. She then begins to complain to her fellow associates, who are wearing their masks correctly and now have to finish her job for her. The girl is ignorant and doesn't know any better than to behave this way. I can't blame her because her parents failed to raise her right. This was just a bad hiring decision on management's part and reflects negatively on the whole store, which already has a very law rating. Walmart's security footage for 3/28 will show this employee is consistently wearing her mask incorrectly after the manager has left the store, if not all day. Don't risk your health because employees are not following CDC procedures. Your health and your family's health is worth protecting. The Walmart Supercenter at Suwanee, GA is very clean and the service is consistently good. I would recommend getting a pickup order from that location or getting Walmart contact free delivery. Amazon and other stores offer so many delivery options there is no reason to tolerate rude and potentially infected employees who don't know how to wear a mask. Stay healthy.
