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February 2024 by Thuy Huynh
To start off, we’ve been going here for a couple years and every one of their employees are great. The employees here are great people with great attitudes, but this year we got to meet the owner of this place. Tuấn. He had the worst attitude and service we’ve ever experienced. We asked Tuần a quick simple question and he started yelling at us like we did something to him. We were very patient and respectful, but were met with terrible service by the owner. However afterwards, the two female employees were great and were helped us finish our tax. To conclude, the way the owner treated us from a simple quick question was uncalled for and we hope nobody else runs into him while filing tax.
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April 2023 by Leslie Perez
Great price and great service!
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May 2022 by sara brewer
Tuan is so helpful. His tax practice is a hidden gem compared to other tax services I’ve used before. His price for the service he offers is great. If you are an independent contractor he is the best hands down.
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May 2022 by T. Dinh
I have been doing my taxes for the last few yrs here and today I was very disappointed by the owner, Tuan. I came a few weeks earlier to file my taxes and was told by him to come back because the systems has not updated to make few adjustments on my file. I came back today to complete my returns and he said I wasted his time and he doesn't have time to file it and go find someone else. After many yrs being a customer and you said that to me?? First of all, YOU ask me to come back because YOUR system wasn't able to do it in the beginning. I have many options to get my tax done DO NOT need your service. I PAY for yo get ot done and it's NOT FREE. The first lession in business is your attitude. Cant serve if you have a bad attitude. I might be just another customer but it matters. There are plenty of businesses that are happy to have my $. Hope this review help .
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April 2022 by Toly And Xai X.
Been coming TK Travel and Services for years now, and they have been awesome in helping us filing our taxes. Highly recommended.
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March 2022 by Vy Ngoc Do
Very nice owner. I go to this office to file my tax every year. The price is very reasonable if compared to other places.
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September 2021 by Thanh vo phuc
Very Good
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May 2021 by Pauline Le
Tuan is very rude! He will not be getting my business next year!Keep on with his attitude he will not be having any clients in years to come with the way he talks and treats clients.I may not be a business owner but I pay him to do my tax just like others.
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February 2021 by sóng hạ
I have never leave any bad review for anything. But please stay away from this if you don’t want to loose money and ruin your day. They are not professional at all. They dont want to answer your question and will talk behind your back and make you feel like you’re stupid for asking them questions.Run!
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February 2021 by Leslie N.
Tuan has done my taxes for years! As I do not care too much for their service cause they can come off as rude and rushing. But I literally just make an appt and have him do my taxes and go on about my business. He has helped me benefit from my returns so that's why I keep returning back to him even if I live in Virginia now.
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February 2021 by Carolina Moore
Worst service ever. Tuan Tran did my taxes online in June 2020 and never followed up or received an update, only to find out in November they got rejected due a mistake and he never informed me. I had to go back to his Office and did everything again but by paper. We are in 2021 and still the IRS hasn’t processed anything.This company i9s the worst, Tuan never replies to my messages or phone calls. He charges on the spot to do taxes and then forgets about it, 5 months and he never reached out to me to follow up. He is rude and unprofessional, WORST ever, I am filling a complaint with IRS.
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May 2020 by Arlene Y.
I was shocked at how rudely and unprofessional TK the owner treated me after bringing him my business for the past 5 years. I never had a problem until now. Each year I noticed my refund was becoming less and less but each time he would just say it was because the way he was reporting my deductions and I never questioned it and just accepted it. This year was the worst outcome eventhough my pay has barely changed and I questioned it again and that is when he said "if I don't like it go somewhere else" and just got up out of his seat and left me there in his office. In the last years he obviously was the only business standing in that shitty shopping center before all the others came to revive that place. It seems that ever since then his head got bigger and he became more rude each year. I never took it personal until he showed his true colors. Now I regret going to him for tax purposes all these years and will NEVER recommend anyone support his sketchy business as he only takes cash or cash apps. PLEASE IF YOU'RE LOOKING FOR A PROFESSIONAL STEER CLEAR OF THIS OFFICE! YOU WILL THANK ME LATER!
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February 2020 by Angel Colvin
We love Tuan for our tax services! We were referred to him and this will be our third year using him as our tax preparer. He is very professional, friendly, thorough, organized, knowledgeable and quick! Never had an issue with him or his team. I recommend him!
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February 2020 by OVIE POTO
I went there on the 21 Feb 2020 to file my taxes and after going through my Doc and putting in the system, the owner Tuan was so RUDE, ARROGANT AND UNPROFESSIONAL, because I just asked a question what about if we are married but filing separate ? He started screaming I should go somewhere else and leave his office. I will NEVER go back there again.
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September 2019 by Thi Le
(Translated by Google) Chua launched instead of letting me know the day. Good day. The test cycle is safe to use without any software. You have to take the test right now. Doi dum for. When calling, please try not. I am not sure what to do. The test will be sent through my phone. I just want to see you right away. It's free and no free. This day, I have to buy some money to buy and supply
