-
December 2023 by Feliza Ortiz
Azucena and RJ are awesome! They are the best and deserve a raise.
-
December 2023 by Jose Zamora
I came into the store to pick up my new glasses. This was my second attempt at picking up these glasses. The first time they were ordered a mistake was made and I received the wrong frames. Other mistakes were made and I ended up waiting three months for my 2nd pair of glasses. I received a text last Friday saying that my glasses were ready. When I arrived at the store, there was another person sitting at a desk looking at his phone. He did not greet me or offer to assist me, so I thought he was just another customer. Eventually, this person finally asked if he could help me. I explained that I was there to pick up my glasses. He found my glasses and handed them to me. I tried them on but they were very loose. I asked him to adjust them. He took the glasses and went into the back area of the store. He came back out a little while later and started walking around as if he were looking for something. I asked him what was wrong. He told me that he had applied too much heat and had broken my frames. The glasses have to be reordered again!
-
December 2023 by Gabby J
The glasses arrived late and the experience was not the most amazing but I am glad to have my glasses.Quick update: Its December 13, 2023My review has officially dropped from three starts to no stars. The quality of employees and the service provided has clearly DROPPED. The two people that were here made it clear they did not want to be here. They didn’t bother to help, ask, or answer any questions which just made me want to leave even faster. I don’t see myself purchasing anymore glasses from this location.
-
December 2023 by Tish Webb
Ophelia was amazing. AZUCEHA WAS great as. Customer service was awesome. This is my new experience and I loved it.
-
December 2023 by Alyssa Jordan
Both NuNu and Rj were amazing and very nice. Haven't worn glassed in years but they we're able to help me into the right pair for me. Very pleased and will be back from now on.
-
December 2023 by Michelle bracho
Nuno was awesome so kind and helpful. Great customer services overall.
-
December 2023 by Maria Sanchez
went in to see if they could fix up a pair of glasses specifically the frames, NOPE nothing available.. no frames available for you. How exactly is there not? One of the ladies seems so high maintenance when speaking to, don't know what happened but I will be searching elsewhere.
-
December 2023 by Rebecca Aquino
A Susana she was great and very friendly I'm very happy the way she took care of me.
-
December 2023 by Bruce Bowers
Need to replacelost screw, but slightly bent frame presented a particularly stiff challenge. They were successful with no charge. Staff very friendly and helpful.
-
November 2023 by Tamela Beatty
Silvio? was truly the best. He's very knowledgeable, courteous and professional to the maX !!
-
October 2023 by Marcy Mejia
The Manager in Duluth,Ga. Was absolutely AMAZING. Very happy to help and with a lot of information regarding my prescription and process.
-
October 2023 by S. patrick
Very friendly team of professionals who were helpful in doing my eye exam and fitting me for glasses. Such a nice experience
-
October 2023 by Hetvi Thakkar
Been a customer here for a very long time now, but i met Azucena P this timeShe’s very helpful and sweet person.
-
September 2023 by Shamsha Isani
Brandon was extremely helpful and courteous! He looked for the exact frame I wanted and helped me save $$$!
-
September 2023 by Rahil Dandawala
Exceptional Customer Service by Mr. SilvioWould highly recommend to come get your glasses fixed or buy new ones from up here.