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June 2024 by AtlHD Events
Their representative Jamie Bailey is not helpful! Do no go to this mortgage company!
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April 2024 by s bolden
The slogan should be Southeast Mortgage where dreams come true! I sincerely give a special thanks to “Matt DeCesaro”! His professionalism and diligence is remarkable and praiseworthy. I highly recommend him and his team if you want to cross the finish line and close successfully, he will get the job done for you! Tammy Berry is awesome as well they are a team unmatched and my husband and I will forever be grateful. Job well done!!
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March 2024 by Samuel Mason
Always get at least one second opinion. In my experience they are attentive, but do not offer the most competitive packages for your total cost of money.
Watch out for front loaded fees and points buy-down schemes that may not be required or reflect the market rates. A side-by-side comparison with a competitor’s product is an absolute imperative. If the numbers are similar, then you’ll know. Trust but verify!
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December 2023 by Chloé Veal
I just want to thank Vernon Chandler and his team including Dani and Jessica who worked with me closely on my journey to become a home owner. One thing that stands out is their communication. I was always informed of where we were along the process and next steps. They answered my many first-time home buyer questions clearly and with grace. I had tried buying before with other companies with no success. I am happy to say I closed on the exact home I wanted not long after I first contacted Southwest Mortgage. So grateful for Vernon and his team. Thank you!!
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December 2023 by n h
I will never recommend anyone to use this lender. This was the worst experience of my life. Buying a home should be the most exciting time of your life but it wasn't for me. I had to deal with miscommunication, changing of the closing cost (5 times to be exact even up to hours the day of closing), asking for documents that didn't have anything to do with the loan, and even the lies that was told. The 3 Kim's with Southeast Mortgage are triple trouble (Kim Harris-Lublink, Kim Mitchell, and Kim Bishop). FIND YOU ANOTHER LENDER!!!!!!You know my name because I have spoken with a supervisor. Why would I give a negative posting if nothing never happen? It doesn't matter how many years you have been a trusted mortgage company, if the employees did me wrong and the company looked into it and found the errors why reply with this nonsense.
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October 2023 by Taj D.
Wayne Owens is very prompt and professional. I highly recommend him. He is very knowledgeable. He will make sure anyone can buy a home.
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October 2023 by Deidre B.
I was under contract with a family member. A few days before closing Jamie Bailey had a conversation with the buyer. She gave him false information and advised him to pull out of the contract resulting in him losing almost 5K. When I questioned Jamie about it to get more details on why she wanted to terminate the contract. Jamie ignored all texts and emails. I escalated the issue to her superior John. John then, advised the buyer he in fact could move forward. I was able to revive the contract and we closed less than 2 weeks later. This was no thanks to Jamie as she almost cost me and the buyer a lot of money. I still have not heard anything from SE Mortgage with an explanation or apology regarding what happened. BEWARE!
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September 2023 by Kyle Piersky
TLDR- would give zero stars if Google would allow it. Continue for the full story.I had the misfortune of selecting Southeast Mortgage from a preferred lenders list provided by the builder of my new home. It came with a promise of $25,000 towards closing costs. On first contact Pete Peters assured me that it would cover all of closing costs with some leftover to further buy down the rate and not to worry about origination fees. Throughout the underwriting process Southeast Mortgage was extremely difficult to work with and I was repeatedly told things like my work union contract wasn’t official enough. The initial loan estimate came in with a 6.25% rate and when the finalized paperwork arrived the rate jumped to 6.5% and over $30,000 in closing costs above the $25k we were promised. We reached out to a second lender on the list and were able to get a quote of 5.99% and significantly less in closing costs. I sent it to Pete and told him if he were to match the rate and remove the $5k originating fee we could move forward. He assured me he would match it and remove the originating fees. The next round or loan estimates had the rate matched but even higher closing costs. Upon further inspection the originating cost line was removed but was added and increased elsewhere in the contract, and the full $25k lender credit was missing. When we called Pete and told him he was missing the full amount and he told us he didn’t need to give it to us. After further argument he said he could give us the promised amount but would have to raise the rate again. We decided we were done with their slimy and predatory business tactics and took our business elsewhere.
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August 2023 by Kyle P.
TLDR- I would give zero stars if Yelp would allow itI had the misfortune of selecting Southeast Mortgage from a preferred lenders list provided by the builder of my new home. It came with a promise of $25,000 towards closing costs. On first contact Pete Peters assured me that it would cover all of closing costs with some leftover to further buy down the rate and not to worry about origination fees. Throughout the underwriting process Southeast Mortgage was extremely difficult to work with and I was repeatedly told things like my work union contract wasn't official enough. The initial loan estimate came in with a 6.25% rate and when the finalized paperwork arrived the rate jumped to 6.5% and over $30,000 in closing costs above the $25k we were promised. We reached out to a second lender on the list and were able to get a quote of 5.99% and significantly less in closing costs. I sent it to Pete and told him if he were to match the rate and remove the $5k originating fee we could move forward. He assured me he would match it and remove the originating fees. The next round or loan estimates had the rate matched but even higher closing costs. Upon further inspection the originating cost line was removed but was added and increased elsewhere in the contract, and the full $25k lender credit was missing. When we called Pete and told him he was missing the full amount and he told us he didn't need to give it to us. After further argument he said he could give us the promised amount but would have to raise the rate again. We decided we were done with their slimy and predatory business tactics and took our business elsewhere.
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July 2023 by Yelp S.
trusted southeast mortgage because my realtor recommended, got the loan disclosure and was charging me points to get me to a below average interest rate. I have stellar credit, high income and almost zero debt. I've purchased four homes in the past and always received the lower market interest rate. after calling Brian got some double talk like I was uninformed, showed me some chart with no headers and fed me some silly explanation, as an informed buyer with an MBA, I knew I was getting a poor rate and a used car dealer explanation. After cancelling The contract with my real estate agent I received a text from brian stating he would get me to a better rate. Shop around and be careful, this place will overcharge you and try and sell you some double talk
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June 2023 by Nicole Thornton
It is unfortunate that I had a very unpleasant experience with one of the Loan Officer’s at Southeast Mortgage by the name of Peggy Burke. I believe it is important to make others aware of the unpleasant encounter. She lacks the ability to communicate effectively with decorum. There is a mutual level of respect we should extend to one another at all times, regardless of our personal situations or frustrations throughout the process. While speaking with a leader at Southeast regarding the matter, and he offered excuses regarding the MLO and the builder. Hence, the reason for this review. Hopefully, the matter will be addressed appropriately. No no one should have this experience.
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June 2023 by Patricia Realther
I highly recommend Jordan Butts. He is very responsive and easy to work with. I highly recommend.
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June 2023 by Unknown* Anonymous*
Beyond frustrated. Our first time buying a house and this company had my wife in tears. Communication, what’s that? They forgot we existed. I had to call and remind them about rates and “hey, remember? You said you would talk about running numbers for me?”. 4 months wasted, down payments, appraisal fees, time, picking out furniture….. I’m throwing in the towel.
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May 2023 by Diondre Russell
We had the pleasure of working with Jerome and his team for a home loan. I will tell you that they are meticulous and extremely knowledgeable regarding credit and the loan process. They were careful and considerate with every action. It was a seamless process
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March 2023 by Cathy H.
Jamie Bailey helped my son get loan approval for a last-minute offer he put in for a home. It was very last minute and Jamie worked hard to get the approval within just a few hours. Unfortunately, my son's offer was not the best, but we will definitely be sticking with Jamie as our lender of choice.
