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September 2023 by Felicia Kinsey
I have always liked this store because it was clean and organized BUT!! I WILL rethink going back. I went in yesterday and was stalked and haunted like a ghost the entire time I was in there..every where I went he was RIGHT BESIDE ME. I do not appreciate being treated like this..I will just order from Amazon
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August 2023 by Beatriz Vargas
No restrooms for clients and so over priced… NOT recommended…. There are so many better stores out there … costumer service is very poor here….
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July 2023 by Yvette King
This place is awesome. I found my wedding dress here. The ladies here helped me find that perfect dress fir my destination wedding in Jamaica. ????
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June 2023 by M T.
. From the response from the company to their not being responsible with contacting me about the item's delivery by email and they hung up on me when I called to get a resolution before PayPal, I don't want a store credit. I will not take a store credit to drive to the location to apply the credit. I'm no longer interested n the product. They hung up on me when I called to resolve the issue. They are very poor on customer service. Don't order from them online.
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June 2023 by Karina Ana
The store says that they are "hiring" and when you go and talk to Mr. Kevin, if he doesn't like you, he won't give you the job! It seems to me a lack of respect and racism in its maximum expression that he only hires people that he wantsHe does not allow other people to have a job opportunity because he does not feel like it!!!
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June 2023 by smile giyuu
This store is disrespectful, there are people who want to work and thanks to Mr. Kevin, they can't!!!! until when racism in this store??? It is unfair that they have a sign saying that they" hiring" people to work and Mr. Kevin does not want to hire people because he doesnt feel so???
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June 2023 by Cici S.
RACISM. Do not come here. They treat their customers like crooks. they sell black products, majorly black customers & laugh in your face how we basically need them. (when we don't) i will never come back here & hope this place get shut down soon!!
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June 2023 by Nunyaz Anonymous
I used to LOVE coming here for YEARS but today they had me pay FULL price for a last wig?no one has EVER done this at SNY location. I asked him, “where’s the ten percent off?”, he replied, “this is the last price”, which I know is a lie. This dishonesty has officially turned me off to your location & I will no longer be spending my funds with you
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May 2023 by Maelie King
Went in the store to look at wigs. One of the ladies straight up followed us everywhere we went. We finally found something and ask her for help but she wasn’t listening to us at all. We finally got her to get the wig but we couldn’t try it on. Which is fine but when we decided no to get anything she continued to follow us with an attitude. On the way out we saw one wig that was cute and she repeated to us that we couldn’t try on anything. Terrible customer service. Low key high key racist. How are you going to have black owned products but act weird when black people come in the store.
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May 2023 by Courtney Colvin
Huge! Huge! Huge! Largest selection of hair related items I have seen in Gwinnett!!! Prices are reasonable but I wish the items had prices on them. You don't know the price of an item until you get to the register. Really disappointed that they are not allowing you to try on wigs. They'd sell more wigs if you could try them on.
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April 2023 by Setting Standards High
I’ve always loved this hair store but never purchased human hair from there. Purchased the Janet collection 100% Virgin water wave braiding hair for $73 and it’s definitely more synthetic than human it’s gotta be a mix! They should not be selling this as 100% virgin human hair. I’ve had it in 5 days and it’s nappy dry and brittle just like synthetic. Would’ve been better off getting Milky Way que. Never will l buy human hair from them again. I asked the man over and over before purchasing was it a blend and he insisted it wasn’t. What a waste of money for my bohemian braids.
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April 2023 by Analeese C.
These were the rudest employees !! I asked for help because I was drowning in dresses, hence the fact it was so unorganized and i was told to 'just look'. That is such an unacceptable response especially if you are in a dress department and you know there is simply no way to find a dress in your store. They were very dismissive and were no help at all. I highly recommend not coming here for a prom dress.
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February 2023 by Michelle C.
Great selections of costume jewelries, gloves, hair accessories, wigs, cocktail dresses, bridal items including shoes and etc. However, I did not enjoy my first shopping experience at the store as I felt as if I was being treated like a potential thief. One of the Korean ladies at the jewelry counter told me I wasn’t allowed to walk around the store with my small tray that contained several items and that I had to leave it at her counter. Not only that, I had to use the restroom after I had paid for my items and she escorted me to the restroom and instructed me to leave the small plastic bag outside unattended. At this point, I challenged her and asked her if she would be responsible if my paid items are stolen. She then reluctantly allowed me to take my items into bathroom. Keep in mind that they have installed an anti-theft security system by the entrance door as well. I’ve never been treated this way and will probably won’t return to this store.
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February 2023 by C D.
I drive across town for this place. It has EVERYTHING, from jewelry to hair products. The Shea soufflé is amazing and I cannot find it anywhere else. I usually stock up when I come to save a trip but it's definitely where I recommend when people ask for a beauty supply.
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January 2023 by Kat Breland-Jones
So Good Beauty Supply, used to be one of my favorite beauty supply stores to visit, many years ago. Recently, I stopped by to see if they had a particular product that I was looking for. The service has greatly declined and the staff do not seem to know what is available in stock and when they will be receiving new merchandise. One of the things that is good about "So Good" is, that they sell a wide variety of wigs prom dresses and Costume Jewelry. They also do not constantly follow you around as if you are trying to take something. With that being said; they could really benefit from a boost in their customer service. I am really hoping that they can make, So Good, "Great Again!".
