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October 2023 by Nicole E.
Warehouse shopping only. Don't come here for gas at all, it will be a waste of a trip for you. We drove around on either side and towards the rear of the building too.
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July 2023 by Efren Jr M.
This sams club has to be the worst, all the staff and I mean all the staff work with such a lazy attitude and get annoyed when you asked them for assistance, they all move with no sense of urgency that it is amazing that thing things get done, I've seen almost all staff on their phones. Do better sams club.
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July 2023 by L P.
I'm Sam Club in Duluth puts in a GAS STATION.This club definitely will bring more customers from Costco. I can't stand the traffic lines at Costco.
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April 2023 by Sally K.
Love this place! We like the meat dept. especially. Good deals for feeding a large family. The meat dept. also helped me once pick out the best piece of meat for a pot roast.The store is clean, the shelves are neat and orderly, and I've never worried about if they'd have what I want. Thank you!
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April 2023 by Dajyana V.
Worst costumer call service in the auto department. I was rudely interrupted by being placed on hold by Mary who failed to make an attempt at helping me through a different way when I wasn't able to provide ONE answer about my tires. Will not be using their service.
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April 2023 by Freda B.
Great place to shop! Womens bathroom needs door locks on stalls, floors are filthy , bathrooms are filthy!
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March 2023 by Mychael Atlwlvrn
Yesterday Evening I went I to Sam’s to purchase a few things. While I was there I bought a rotisserie chicken. When. I got home stated to Devon’s as I bed my two babies and pick at it myself. As I continued to debone the chixken i noticed I wouldn’t come apart as easy as it normally does. Well then I noticed that the chicken was not fully cooked. I called Sams immediately and no one answered. I called them a total of 12 times no one picked up. Finally I googled the corporate office number and filed a complaint. Seriously, was just wanting them to know that there was non-fully cooked chicken on the warmer and that my two babies and I had eaten chicken. Salmonella is a real thing. People can die from it. I called this morning 5 more times till I finally got a hold of someone in the pharmacy department. She was a sweet lady who was finally able to get me a club manager. Does Sam’s not care or does this needed to be aired on nations tv and get lawyers involved. SHAME ON SAMS. This is disgusting. You need to do better. Attached is a snap pix of the amount of times I had to call Sams.
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February 2023 by Katherine J.
There Restroom are horrible it's just nasty man. Supposedly someone clean the restroom . I don't believe that at all.
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December 2022 by Sandy M.
I will never go back to this Sam's location again. The reason I went there was because it was closer to my office so I placed an order for curbside pick up that would be ready between 5 & 6pm. Not only was it not ready but they didn't even have everything that I had ordered because I went into the store to get the stuff myself. So I canceled the order online, which it's not showing that it was canceled but I get an email at 8:49pm telling me my order was ready to be picked up which is hilarious because the store closed at 8:00!!! Not only that but I stood in line for over 15 minutes to show the receipt to the one checker at the door because the line was so freaking long. The Sam's Club on Clairmont Road is the ABSOLUTE BEST, friendly, organized and helpful!!!
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November 2022 by Diana Douglas
Excellent customer service. They have had to fill my prescription even though I live on the Southside Metro area. Professional, personable and helpful.
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May 2022 by Proffesor M.
THE CHICKEN BLACK MAN, The one who's cooking the chicken, was very rude and pick a chicken. Insisted that he would give me one instead of letting me to grab one. Careful what days you go. One black lady with glasses will ask to see your card and then ask again after you show her. Then won't let you in unless you show her ID
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December 2021 by Scott O.
Will never step foot in this Sam's Club again. Horrible employees who are more interested in talking to each other than helping paying customers. Brought this issue to the person at the exit who works there checking receipts and my mom and I got called rude by this person when we told her that the behavior by the employees was unacceptable. We requested to speak to a manger who might as well have been like talking to a brick wall. My mom demanded an apology and the employee rolled their eyes at my mother. Horrible store and horrible employees. This Sam's Club location should go out of business.
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October 2021 by Alan Parker
I’ve never seen the incredibly slow returns anywhere else. After about 20 minutes of very little progress, I took my return & left.
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April 2021 by Melissa D.
OPTICAL REVIEW: I've been coming to this location for over 10 years and it's so sad to see the deterioration over time. From inept front desk/optometrist assistants to inconsistent ophthalmologists who clearly don't want to be at this center for more than year. Tried to order some contacts and the experience was lackluster to say the least. Will not be coming here again
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April 2021 by Valerie Lunsford
Everything, the workers are so nice and courteous and very helpful!!
